Shipping/insurace?

[Quincer]

I haven't done too many trades, but I've noticed a few of the threads stating insurance is up to the buyer. When I sold stuff, its usually USPS priority/delivery confirmation/insurance (if its expensive enough), and that was just to protect myself for things like lost/damaged shipments or shady buyers.

Is other shipping methods cheaper or something? (UPS/Parcel Post) I know large items like cases should go through Parcel Post because of the weight.
And isn't insurance up to the seller? I guess I'm just a little confused as to if a transaction takes place and items are damaged or lost without insurance.

 

[bigddybn]

It is the SELLER's responsibility to see to it that the item is delivered to the buyer in described condition. If it gets damaged or lost in transit that's the seller's problem and as such you are right - insurance only benefits the seller and there would be no "logical" reason for the buyer to pay for that.

What a buyer and a seller arrange privately are between them though. If a buyer is dumb enough to request and pay for insurance for the seller's benefit then that's their problem.

IMO

 

[Zion Halcyon]

I have a slightly different take - most of the stuff here that are swapped are older components, and no one is forcing the seller to sell. In fact, the whole point they are selling is because they need money for something else, so cutting into that might be counter-productive on their part.

Its a tough call, but I can see both sides of the argument, and certainly would NOT want to call any buyer who is willing to get the shipping insureance for the seller dumb.

 

[Sparkle]

Its a tough call, but I can see both sides of the argument, and certainly would NOT want to call any buyer who is willing to get the shipping insureance for the seller dumb.

Why not? If the item doesn't arrive in the condition stated, then the buyer is entitled to a full refund (shipping included). If the seller skimped on insurance then he shafted himself. The buyer really isn't at any loss regardless of where the damage occurred provided it wasn't his fault.

 

[Noble Aquarius]

i always do USPS priority,delivery,confirmation,insurance i dont mind the cost. plus i am protected

 

[Crosshairs]

Why not? If the item doesn't arrive in the condition stated, then the buyer is entitled to a full refund (shipping included).

Please remember that you trade here at your own risk....., no one is entitled to anything that is not discussed during the initial deal making process...to keep both parties safe,all of these details should be worked out and agreed upon prior to any money changing hands.

This is not Newegg,Tiger Direct, or Best Buy, where they have a clear "sales policy" stated....when you make a deal here, you are dealing with an individual, and nothing should be taken for granted.



As far as insurance is concerned, I personally will ask for it and pay for it if I feel its needed...if that makes me dumb, so be it...I would rather be dumb and $3.00 poorer, than smart with a broken item that I possibly wont be refunded for

 

[XPL051v3]

Please remember that you trade here at your own risk....., no one is entitled to anything that is not discussed during the initial deal making process...to keep both parties safe,all of these details should be worked out and agreed upon prior to any money changing hands.

This is not Newegg,Tiger Direct, or Best Buy, where they have a clear "sales policy" stated....when you make a deal here, you are dealing with an individual, and nothing should be taken for granted.



As far as insurance is concerned, I personally will ask for it and pay for it if I feel its needed...if that makes me dumb, so be it...I would rather be dumb and $3.00 poorer, than smart with a broken item that I possibly wont be refunded for

I agree here. When I usually ship out items I will get insurance on the item if the value is of 30$ or more. If it's under the 30$ sale price I feel I can take the chance of it arriving how I stated in the thread/PMs. I always will get confirmation numbers no matter what the value is of the item(s). Just my thoughts.

-Xzi

 

[Quincer]

Why not? If the item doesn't arrive in the condition stated, then the buyer is entitled to a full refund (shipping included). If the seller skimped on insurance then he shafted himself. The buyer really isn't at any loss regardless of where the damage occurred provided it wasn't his fault.

I was kinda thinking this also when I noticed some insurance at buyer's option. I just wonder what would happen (hopefully it doesn't) if something were to happen to the item.

 

[bigddybn]

Please remember that you trade here at your own risk....., no one is entitled to anything that is not discussed during the initial deal making process...to keep both parties safe,all of these details should be worked out and agreed upon prior to any money changing hands.

This is not Newegg,Tiger Direct, or Best Buy, where they have a clear "sales policy" stated....when you make a deal here, you are dealing with an individual, and nothing should be taken for granted.



As far as insurance is concerned, I personally will ask for it and pay for it if I feel its needed...if that makes me dumb, so be it...I would rather be dumb and $3.00 poorer, than smart with a broken item that I possibly wont be refunded for

You wouldn't be refunded in that instance any more than you would in any other. It would be the SHIPPER that the insurance would cover, and the SHIPPER that would be reimbursed by the insurance not you.

Again you are paying to protect the shipper, not you.

Certainly this forum doesn't have a sales policy but I'd guess that over 90% of payments are being made via electronic methods that most certainly do and they will all roughly require the seller to deliver the item in it's stated condition. If you receive a broken item then it is certainly on the seller to make that right. If you choose to pay to cover the seller's butt then so be it.

 

[Crosshairs]

You wouldn't be refunded in that instance any more than you would in any other. It would be the SHIPPER that the insurance would cover, and the SHIPPER that would be reimbursed by the insurance not you.

Absolutely, And Ill count on the shipper to refund me long before I would count on PayPal to refund me....me paying for insurance is protecting me.....

Certainly this forum doesn't have a sales policy but I'd guess that over 90% of payments are being made via electronic methods that most certainly do and they will all roughly require the seller to deliver the item in it's stated condition. If you receive a broken item then it is certainly on the seller to make that right. If you choose to pay to cover the seller's butt then so be it.

Ill tell you what, I'll give you my PayPal address,you send me $100.00 and I'll send you an empty box.... if you think that you can get your money back from PayPal, you got nothing to lose.....I'm betting this will be a $100.00 lesson for you about how PayPal really works.

 

[bigddybn]

You willing to make that bet 100?

http://hardforum.com/showthread.php?t=1587266
http://hardforum.com/showthread.php?t=1585233

Would seem someone is fully aware of the scam that is paypal. When I chargeback my credit card on you I'll not give two shits what paypal thinks. And just FYI they change their significantly not as described policy to include non-ebay purchases some time ago.

Again whether that buyer refunds you has absolutely nothing to do with shipping insurance. HE gets the insurance, not you. His responsibility to refund you is exactly the same with or without that insurance. In the scenario you just gave insurance would mean jack diddly squat and oh yeah now you're out the insurance cost too. WTG.

You paying for insurance is protecting him. We can play word games all day long but that is the cold hard truth.

 

[atrance5]

^ SNAD's can go either way, big gamble.

 

[bigddybn]

^ SNAD's can go either way, big gamble.

Everything with paypal is a big gamble agreed. It's the reason I refuse to do any business with them.

 

[Thuleman]

It is the SELLER's responsibility to see to it that the item is delivered to the buyer in described condition. If it gets damaged or lost in transit that's the seller's problem and as such you are right - insurance only benefits the seller and there would be no "logical" reason for the buyer to pay for that.

Legally what you said is incorrect. When you sell an item, unless otherwise stated, it is a "Shipment Contract" which means that the buyer takes ownership of the item as soon as it is passed from the seller to the shipping company. The buyer assumes the risk for the item in transit.

In reality this is often overlooked by "customer service" types who don't want to get a bad name, but legally the seller fulfilled his obligation by shipping the item packaged in such a way that it would under normal business circumstances make the transit undamaged.

 

[bigddybn]

Legally what you said is incorrect. When you sell an item, unless otherwise stated, it is a "Shipment Contract" which means that the buyer takes ownership of the item as soon as it is passed from the seller to the shipping company. The buyer assumes the risk for the item in transit.

In reality this is often overlooked by "customer service" types who don't want to get a bad name, but legally the seller fulfilled his obligation by shipping the item packaged in such a way that it would under normal business circumstances make the transit undamaged.

Good luck with that.

 

[Thuleman]

Good luck with that.

It all depends on the item value. Once you take it from some minimum wage customer service dude at Paypal and you put it into the hands of small claims court the law applies rather than service perception, and the law is very clear on who bears what risk when.

The problem with, for example eBay, is that eBay created policies that create very strong negative incentives for the seller to do anything other than bend over and take it in the rear from the buyers. However, just because some companies created such circumstances doesn't mean it would go the same way in court and it only costs $50 to file in small claims court if an issue can't be worked out.