Seagate RMA

[St0ry]

So I requested an RMA order from Seagate and today they emailed me the RMA number today. I just have a couple of questions to make sure I do this right.

1. I just mail my hdd to the provided address now?
2. I'm supposed to "Secure each unit in 2-inch thickfoam rubber in a corrugated box. DO NOT USE peanuts, bubble wrap, packing pellets or newspaper." What is a corrugated box and where can I get one?

 

[drizzt81]

1. I just mail my hdd to the provided address now?

Unless you made arrangements for advance exchange RMA, yes.

2. I'm supposed to "Secure each unit in 2-inch thickfoam rubber in a corrugated box. DO NOT USE peanuts, bubble wrap, packing pellets or newspaper." What is a corrugated box and where can I get one?

A corrugated box is a cardboard box. If you look at the material from the "thin" side you will notice that it has three parts, an outer wall, an inner wall and a "filling":
====outer wall===
wwww filling wwww
=== inner wall ===