Seagate RMA packing?

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skyline889

[H]ard|Gawd
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Oct 15, 2007
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Has anyone rma'd a hdd through Seagate lately? I'm RMA'ing an old 200GB hdd and it's not really worth it for me to use their advance rma process so I was wondering how you guys usually pack your drives. I have a small Amazon box they shipped me my 1.5TB in, and that will give the drive about an inch on either side so two inches of total foam, is this good enough?
 
I pack my drives with about 2" on the sides and about 3" on the top and bottom.
I put the drives into an anti static bag (I keep all the bags I get from hardware so that I have spares bags) and tape it shut and then use packing peanuts (I save this as well from stuff I order) to keep the drive from moving about.
 
Thanks for the info guys, I figured they'd be anal like that. Might be worth it for me to just do the advance rma I guess. I'm in HI so shipping something that big will probably cost $15 anyway.
 
skyline889 said:
Thanks for the info guys, I figured they'd be anal like that. Might be worth it for me to just do the advance rma I guess. I'm in HI so shipping something that big will probably cost $15 anyway.
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Ah, they just scare you with the packing requirements. I've done about 4 in the past couple years, and I stick the HD in an anti-static bag, wrap it with bubble wrap until it's about the size of a melon (5'' diameter ball), toss it in a box with styrofoam peanuts and send it along.

Ya, the advance RMA is probably a better value for you.

They send the hard drive back in the best package ever (pretty much 5'' solid foam on each side, a small indent for the HD to go in), and it's great for reusing :).
 
Although Seagate's RMA is slow as balls... just like blac0ut say, Seagate packaging is top notch quality.
 
black0ut said:
Ah, they just scare you with the packing requirements. I've done about 4 in the past couple years, and I stick the HD in an anti-static bag, wrap it with bubble wrap until it's about the size of a melon (5'' diameter ball), toss it in a box with styrofoam peanuts and send it along.

Ya, the advance RMA is probably a better value for you.

They send the hard drive back in the best package ever (pretty much 5'' solid foam on each side, a small indent for the HD to go in), and it's great for reusing :).
Click to expand...

I did the exact same thing with WD returns: anti-static, bubble wrap, packing peanuts. Every RMA was accepted with no problem. I even try to save those clamshells just in case. I even have a few of those (awesome) official Seagate solid foam packing boxes, back in the day when OEMs weren't shipped loose.
 
DTN107 said:
Although Seagate's RMA is slow as balls... just like blac0ut say, Seagate packaging is top notch quality.
Click to expand...


I just did a pair, it took 2 days for me to get the new drives with their advanced RMA deal
 
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