Seagate Exos Factory Recertified

[raz0r]

Hi!
A while ago I sent in two broken hard drives to Seagate and got back 2 factory certified hard drives. These drives show no errors in S.M.A.R.T but they make a very loud constant noise when in idle. The noise can be described as constant head noise/rattling sound. I have a bunch of current exos drives and none of them have this constant sound. I know that these drives are loud when writing/reading and also when in idle, but the constant noise and rattling when in idle is that normal?

I have tested the drives in different computers and also HDD enclosures. Drives have the lastest firmware.

 

[MrGuvernment]

Contact Seagate to see what they say. They likely wont do anything if there are no smart errors.

It is one part that annoys me with RMA's is these companies do not have to replace your new item, with a new item if it fails.. just something equivelent.

 

[Krispy Kritter]

Contact Seagate to see what they say. They likely wont do anything if there are no smart errors.

It is one part that annoys me with RMA's is these companies do not have to replace your new item, with a new item if it fails.. just something equivelent.

Also, the warranty typically only applies to a single replacement. Though I have gotten multiple replacements on a single item in the past (the most memorable was for a Maxtor HDD). And you sometimes benefit from the normal replacement warranty as well, I've had a video card upgraded to a better model, and I've had HDD's upgraded to a larger model.