Seagate 1.5TB Problems.. Need Help Troubleshooting.

Morazl

[H]ard|Gawd
Joined
Jun 13, 2003
Messages
1,147
Okay, here's the scenario.

PC1 specs in sig

PC2 specs:
E7200
1x 80GB WD SATA HDD
MSI 750i SLi
4GB DDR2
Vista x64 Ultimate
Latest nForce drivers applied as of today.

The Problem:

The Seagate 1.5TB HD will not format in PC2, but will format in PC1 just fine (through Windows Computer Management>Disk Management). PC2 gives errors when scanning with HD Tune or even running a benchmark.

Screenshots from PC2:
error1.jpg

error2.jpg


So far what I have done:

-RMA'd hard drive, replacement is doing the same thing
-Swapped SATA cables to a different port in PC2
-Swapped SATA cable to a known working one
-Updated to latest nForce drivers, which I am assuming includes sata controller drivers too
-Formatted and scanned for errors in PC1, confirmed it's working
-Put the HD in after I formatted in PC1, into PC2, errors came back.
-This SG drive was bought recently so it has the latest firmware already.

:confused:

Given this info, does anything have a hunch as to what's going on? Did Newegg just send me back the same drive and it's really bad? :(
 
Though it doesnt sound like your problem, you can check your drive's serial number at the seagate site to see if it needs the latest firmware or not: http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931

Did you check the SN of the drive you RMA'd? Did you record the SN so you could tell if they simply sent back the same drive? Newegg doesn't typically do that, though... manufacturer's sometimes do.

Use a LiveCD on PC2 and scan the drive... this should eliminate it being a SW problem on PC2. If you still get errors on a LiveCD scan, then its not a driver issue. Also, try scanning another HDD on PC2 that scans clean on PC1. Post results plz.
 
I had just reinstalled the nForce drivers again for good measure. I do not think I selected 64-bit, but 32-bit instead... After this I was able to scan/use the drive without problems.

I think this issue may be resolved.
 
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