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SCSI controler diag programs?

B

bobcrotch

[H]ard|Gawd
Joined
Mar 12, 2003
Messages
1,484
Reason i'm asking here is because a lot more people are familiar with SCSI in general, so please don't move this cuz it is storage related.

Anyhow i'm getting a KERNEL_DATA_INPAGE_ERROR 0x0000007A stop error with no status =/ Basicly MS says that it's a cable/termination/drive/controler problem. Either or there is a bad block in the page file. Well i tried a different cable, different terminator, tested the drives with seatools (cheetah drives), and installed with a IDE drive, wich worked. So i've basicly eliminated it down to being the controler as i've tried the drives on their own as well. So does anyone know of a diagnostics program i could run for the HBA? I meen i could do somethings if i could actually get an OS loaded on it but i'm at a loss here. The thing that really sucks is that it's a dual xeon PR-DLS533 so the controler is built on, i need to verify that the HBA is bad so i can RMA the board.

Well any help would of course be greatly appreciated as normal.
 
This your board? Looks like a dual channel LSI u320 controller?
It doesn't look like Asus provides a firmware update, but it may be worth while to look into here I'm not sure what your onboard scsi would equate to, and a search for the chipset 53C1030 only brings back pdf's.
 
ya that was actually one of the first things i was going to do, but asus didn't have a download. What really bugs me though is that i've tried win2k server xp and 2003 server because i thought it might have been a compatability thing. So i also tried different drivers and no go heh. I'll poke arround on their site there see if i can find anything helpfull, but i'm really leaning towards a faulty controler.

Oh i've also tried both ports too...hmm i don't think it's a configuration problem either, i'm just kinda stumped.
 
Look for LSI's Fusion-MPT diagnostic utility for DOS. I've got a copy of it on their driver/utility CD which I got way back when with a replacement u160 controller (bad bios flash). From what I can tell this is the closest match to what you need, but I'm not 100% certain it will fly with the integration on the MB; the manuals all say it will run on 53C1030 chips, but then I neither have any cards or boards with that chip.

Fusion-MPT™ Architecture
DOS 5.0 and later versions. Domain Validation and Diagnostic Utilities.
Driver filename:
Fusion-MPT_DOS.zip (53.7 Kb zip file)
Fusion-MPT_DOS.exe (91.5 Kb self-extracting file)

Versions/Date: ASPIMPT 5.02.00 - 04/11/02
SYMDISK 4.04.00 - 10/07/99
SYMCD 4.06.00 - 04/23/99
Description: DOS drivers for LSI53C1030 and LSI53C1020, Ultra320 SCSI processors and host adapters in Intel architecture based platforms. These drivers support DOS 5.0 and later versions.

Utilities:
Dos_DV_10101.zip (48.7 Kb zip file)
Dos_DV_10101.exe (86.5 Kb self-extracting file)

Description: DOS_DV Determines the robustness of the SCSI environment (domain) on your system. This program tests all Initiators (LSI53C1020/LSI53c1030), targets and the cables that interconnect these devices.

1030diag-00.00.01.01.zip (231 Kb zip file)
1030diag-00.00.01.01.exe (268 Kb self-extracting file)

Description:1030diag program is DOS based providing diagnostic test support for the LSI Logic Fusion-MPT processors (LSI53C1020/LSI53C1030). The diagnostic verifies the hardware in an increasing order of complexity. Including a disk drive caching utility to modify drive parameters.
Click to expand...
 
Thats probably what i'm looking for there, only problem is i'm having issues trying to find a link to the files hehe. I'm running through now searching for a download, any links? =b
 
Sorry was a bit desprate, if you couldn't tell hehe

Well i dug arround through some older parts i had and rummaged up a Adaptec 29160 controler. Its definatly seeming to be the onboard controler. I'm going to run some utils on it after i get the install finished and see what happens, but it looks like i'll have to RMA this damned server board =/

But if you do come up with those utils that would be killer i typicly build 1-2 of these servers a month lately and it would be nice to have in my arsenal.
 
Which version of the Windows driver are you using? The latest public released version is 1.09.11. It may be worthwhile installing a newer version if you're not up to date as there have been several fixes put in lately.

Which OS are you using? Make sure you're up to date with the latest service packs as Microsoft is constantly fixing bugs in scsiport.sys.

Also, what firmware version is running on the SCSI controller? You can read this in the Revision field for the controller when the SCSI BIOS lists all devices it finds.

I'm not sure about that particular ASUS board, but it may use Firmware Download Boot, which means the firmware image for the SCSI controller is included in the system flash. In this case, the only way to updated the firmware is with a full system image from ASUS. This type of setup is quite common with on-board SCSI solutions as it saves the company the cost of adding an additonal flash chip to the design.

I'll try and check around at work tomorrow (I work at LSI, by the way...) and see what I can find out about this particular board and its firmware capability. As far as I know there haven't been any similar issues reported like yours for that particular setup, but I'll check around and see if there's anything known about this already...
 
Originally posted by UICompE02
Also, what firmware version is running on the SCSI controller? You can read this in the Revision field for the controller when the SCSI BIOS lists all devices it finds.
Click to expand...

This is the usual problem I run into with LSI components, the factory bios is behind the times and often doesn't work with various disks. Normally this will manifest itself immediately when the controller microcode starts executing at boot, not well into the OS install.
 
Also, what firmware version is running on the SCSI controller? You can read this in the Revision field for the controller when the SCSI BIOS lists all devices it finds.
Click to expand...


MPTBIOS 05.02.00

firmware 1012e00 it seems.

Poking arround on the asus site and FTP i can't find any sort of update for the SCSI bios, and they don't list if the system bios updates have any SCSI bios/firmware updates.

Again, you guys fucking rule for helping me.
 
Alright, your firmware verison translates to 1.01.46, which, honestly, is really old!

I know for a fact many, many fixes have been put into the firmware since then. (I was responsible for many myself..) This is most likely the cause of your problem. Second most likely candidate is your Windows driver.

I actually checked into our issues tracking database and didn't see any particular problem like yours being reported. So it may be something specific to your setup.

I couldn't find any information about whether or not this motherboard has a separate flash chip for the SCSI controller. Usually I can tell by looking at the board, but none of the pictures I could find were big enough for me to see what kind of chips were on the board.

My advice is to go to the download page at http://www.lsilogic.com/downloads/selectDownload.do and get the firmware version that is available there. (Select SCSI I/O Controllers | Ultra320 SCSI I/O Controllers | LSI53C1030 and hit Go )

Download the IT build, which is up to version 1.03.23 on the website, it appears. I think the only way we will know if you can update your firmware is to go ahead and try it. If it's not setup this way, then it won't hurt anything, it just won't work is all.

You will have to download the zip file, get a dos bootable floppy, and copy the contents of the zip file to it. After booting into dos, type:

flsh1030 /f:it_1030.fw

If that works, you might as well update your BIOS to the latest version (5.07.03) as well by typing:

flsh1030 /b:mptps.rom

Let me know if this works out for you.
 
No worky =(

I'm going to try and just flash the bios via asus and see what happens.

Here is a pic of the board if that helps ya at all.

Oh and BTW your Megaraid 320-1 controlers rule =b

prdls533.jpg
 
Originally posted by bobcrotch
No worky =(

I'm going to try and just flash the bios via asus and see what happens.

Here is a pic of the board if that helps ya at all.
Click to expand...

I don't see a flash chip on there, but I guess it could be hidden somewhere under one of the wires... But I guess if the flash utility didn't work, it's most likely not there.

I guess your only option now is to e-mail Asus and see if they have an update available... They should, I hope, that firmware is over a year old.

Oh and BTW your Megaraid 320-1 controlers rule =b
Click to expand...

Thanks man :) Wait until you see the SAS RAID controllers we're currently working on. Even I'm drooling over them!
 
Ya i didn't specificly notice any chips under the wires there but i'll have to double check on monday. I guess i'll get ahold of Asus, i don't want to RMA the board, but i've had this system on my bench for a few days now and i need a solution.

Ya i'm sure LSI rules, totaly blows away Adaptec, the only other raid controlers i've used much. I've basicly told the sales people that LSI is the only controler to sell people at this point, not that we go through a huge amount, but you guys serriously rock. I just laugh when all these people keep telling me how much better serial ata is because it's 'cheaper and faster' SCSI is still the best and probably will be for a long time =b
 
Originally posted by UICompE02
Thanks man :) Wait until you see the SAS RAID controllers we're currently working on. Even I'm drooling over them!
Click to expand...

<whine> but I dont own any aps that actually need that </whine>

Hey UICompE02 you ever check your PMs? :p
 
Originally posted by Ice Czar
<whine> but I dont own any aps that actually need that </whine>
Click to expand...

Has that ever stopped you before? :D

Hey UICompE02 you ever check your PMs? :p
Click to expand...

Hmm, not regularly, I get about one a year, but will do so now.
 
Well....i feel like a bad technician now because i ordered in another board, replaced it, same error, same place. I guess maybe some of this is over my head or something. I've searched the internet and news groups pretty extensively and can't really find anything pertaining to my particular problem.

Everything i tried pointed to a bad controler. Installs great on an IDE drive, or on either SCSI drive with a different controler. So i'm guessing that its got to be the firmware or something? I just don't get it. No updates that i can find from LSI or from asus, it's getting rather furstrating. You guys have any other sugestions before i have to call tech support for the first time in 3 years?
 
lol, call tech support before RMAing. Not only can it catch problems you didn't see, but it also proves that the item is not working correctly. I'm on the phone at least once a month, and while most of the time the staffers on the other end know less than me, occasionally they do catch something I miss.

Did you ever try a different drive with the onboard LSI controller? Not just another of the same model, but some other line/make of SCSI drive entirely (an old Quaxtor Atlas or Ultrastar?). As I've said before, my experience is that LSI firmware occasionally has issues with newer SCSI drives.
 
What is the specific make, model, and firmware revision of your SCSI drive? It may be that that needs to be updated.
 
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