• Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
    Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.

Santa Cruz stopped working

D

Deathheadmoth

Limp Gawd
Joined
Aug 23, 2001
Messages
288
I have a Turtle Beach Santa Cruz and have been using it for more than a year with no problems. A week or so ago I was moving my computer to watch a movie, and then when I moved it back the next day I realized the sound wasn't working.

I checked all the speaker connections and everything looked fine. Then I took a look at Sound and Audio Device Properties in control panel (Using windows XP by the way) and where it should say the name of the Sound Card I'm using instead it just says none or something along those lines (I'm not on that computer now).

I looked in device manager and didn't see anything out of the ordinary. I tried uninstalling the drivers and reinstalling and that didn't help. Then I ran the diagnostics that the drivers come with and it didn't recognize the card. I tried moving it to a different PCI slot and it recognized it when I booted up, I canceled the auto install and installed the drivers like the readme says to do, but it still says none in Sound and Audio devices. Does anybody out there have any ideas?

Thanks in advance.
 
You must log in or register to reply here.
Back
Top