Sansa Clip Problems.

H

Hulk

Supreme [H]ardness
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Nov 4, 2005
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Under options I have to put the sansa clip into MSC mode for it to show up under "my computer" but when I click on "music" folder in it no songs show up, even though I have like over 100 songs on there! how do i fix this?

If I put it in MTP mode it doesnt even show up under "my computer"

How do I fix this? Why the two modes?
 
Thanks. See the only way for my pc to recognize it is to put it into MSC mode, than it reads it but when I open up the music folder no music shows up. Yet if I go to windows players and sync it up it says I have over 1.0 GB left and I can put songs on it, just can't take them out.
 
If I recall correctly, there may be a USB setting required if that's seperate from the MSC/MTP setting.

I would also upgrade the firmware. I believe the two modes, were not interchangable and that you had to pick one and stick with it, but a later firmware update changed that. It also wiped out whatever I had on there, too.

Sorry I'm doing this from memory and I have a few Sansa devices so I could be misremembering.
 
You could also have an issue with attempting to assign a drive letter in MTP. It could want a specific drive letter from past use which is now assigned to something else.

There's a place to go to assign drive letters
Accessories - Administrative Tools - Computer Management. Then select Disk Management from the tree.
 
MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a flash drive, as a removable disk. It will assign it the first available drive letter, as well as one for the memory card (if applicable). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting digital players and cameras to a window based platform. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. Services like Rhapsody and Napster will only function in this MTP mode.

I've heard that music loaded in one mode is not viewable in the other. If you put music on the player while in MTP mode and switch to MSC you won't be able to see it and vice versa. The fix is to switch to the mode you want to use, format the player while in that mode, and then try adding music to it. It should show up in MTP mode, my e200 series Sansa does. It's when I switch to MSC mode that I have a similar problem to yours.

My player works fine in MTP mode, no so good in MSC mode. I ran mine in MTP mode for quit a while and didn't have any problems. Windows media player saw it and I had no problems syncing my music to it. The problems started when I added a 2 gig Micro SD card to it. Windows can't see the MicroSD card at all in MTP mode so you have to use MSC mode. In MSC mode the MicroSD card shows up in explorer and windows MP. I can sync to it and see the music on it. But for some unknown reason Sansa hides the music folder on the Sansa it self when in MSC mode. Media player can't see the music folder so it says there are no files on the player. I've formated it several times but it doesn't help. I can unhide the music folder but the Sansa firmware will just hid it again on the next power up. I have to manually delete the music in explorer if I want to change whats on it.
 
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