Saitek Eclipse - Replacement Keys

[pigwalk]

I'm sure that there are other people who have had the paint on their eclipse start to chip off, so I'd like to share what saitek customer support had to say about the issue.

"We have some spare Eclipse keys at our return centres. If you give me your address and the keys needed I can arrange them to be sent to you. We found that a small batch had not been lacquered properly and found their way on to a number of boards. "

So a quick E-mail shot over to the support E-mail on the site and all is well again, just wanted to share.

-wil

 

[RushFan]

Saitek's support is great!

I had the trigger break in half on my old, but GREAT, Cyborg joystick and sent off an email asking if there was a way to get it fixed. They replied and said they would ship a new trigger and instructions for installation (FOR FREE!).

I actually received 2 triggers and very detailed instructions and was back in business in no time. I still have that 2nd trigger in a drawer waiting to be used.

Glad to hear their support was able to help you, too.

 

[KevinO]

I will send an email this afternoon. Thank you for that information. My "s" key is almost blank right now.