Hey guys im really new here and need some help on my brother's laptop.
Here's the problem
When my brother first got the lap top it ran fine everything was running fast and it hadWindows home edition installed.
5 months later I notice one day that everything is running slow. It took like 15 seconds just to open my computer !!! My brother was running 56k for a while with no firewall so a virus could have got on the computer but im unsure about that.
The next week I install windows xp pro edition SP1 I had lying around. I chose the upgrade option when installing. It turns out that the computer ran even slower in the new opperating system. Then I decided to change the System Configuration Utility to diagnostic mode and everything worked like it was when I bought it but I couldnt use any other software because diagnostic mode only runs necescary files to boot.
Now Im at the point where I have no idea what to do !!!
The closest thing in my mind to do is to defragment the hard drive but I dont know how to do that. I was also wondering when installing Windows Xp SP1 Pro can I just install over everything starting from scratch???
If you have any other idea that might fix the problem plz feel free to reply.
Thanks in advance to anyone who replies
Here's the problem
When my brother first got the lap top it ran fine everything was running fast and it hadWindows home edition installed.
5 months later I notice one day that everything is running slow. It took like 15 seconds just to open my computer !!! My brother was running 56k for a while with no firewall so a virus could have got on the computer but im unsure about that.
The next week I install windows xp pro edition SP1 I had lying around. I chose the upgrade option when installing. It turns out that the computer ran even slower in the new opperating system. Then I decided to change the System Configuration Utility to diagnostic mode and everything worked like it was when I bought it but I couldnt use any other software because diagnostic mode only runs necescary files to boot.
Now Im at the point where I have no idea what to do !!!
The closest thing in my mind to do is to defragment the hard drive but I dont know how to do that. I was also wondering when installing Windows Xp SP1 Pro can I just install over everything starting from scratch???
If you have any other idea that might fix the problem plz feel free to reply.
Thanks in advance to anyone who replies