RocketRaid 4320, restore factory defaults?

  • Thread starter Deleted member 12106
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Deleted member 12106

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I bought a rocketraid 4320 off of ebay. On boot up there is no screen to prompt me to get into the card's bios.

I installed the windows software, and the default user name/pw does not work.

I've gone through the manual and I also have spent time googling but I cannot find a solution. I am a little bummed out:(
 
Ok I flashed the controller and now I can get into it at bootup but cannot change the password:(
 
I have uninstalled and reinstalled the in-band management software like many sites suggest and this does nothing.

If I try to log in as supervisor, in the card bios, it does hot take the default password of hpt.

:(
 
EnderW said:
contact the seller and ask for password?
Click to expand...

Did, they are an IT recycler so I am not too optimistic, especially since it's right at the edge of the 30 day return.

I am just at ends, I spent about 2 hours searching google. Within 9 min of me posting this thread, it's the first hit on google:rolleyes:

Going over the pcb, it doesn't look like there is a jumper to clear anything. I can't find any switches for the flashing app to perhaps do a "flash and restore factory defaults".

The readme file that comes with the firmware is less than helpful. The manuals refer to only a default password with no password recovery/reset method.
 
you could also try contacting highpoint
and if all else fails, return the card or file a claim with paypal
 
:( not what I wanted to hear. if I gotta return it any. thing else I should look at?
 
sc0tty8 said:
:( not what I wanted to hear. if I gotta return it any. thing else I should look at?
Click to expand...
honestly I don't know a lot about RAID cards
I had a 4320 a while back when I was testing SSDs and it seemed pretty nice
it seems like LSI cards are pretty popular lately
 
I got a file from the seller to set it to factory defaults however I have no idea how to use it. The file name is rr43xxfs.blz, and from what I find is this would be used with a mac flashing utility.
 
I suppose I should update this, I did get a file from highpoint for this and did get it taken care of.
 
Hi, How did you fix the rocketraid? I have the exact same problem. a 4320 I bought is not recognized in the BIOS
 
Can any one provide firmware to flash rocketraid4320.. I can't find it anywhere on the web or highpoint website.
if anyone has the firmware please share it
 
vegamizar said:
Can any one provide firmware to flash rocketraid4320.. I can't find it anywhere on the web or highpoint website.
if anyone has the firmware please share it
Click to expand...
I believe the last time I saw that card was 2008, so Highpoint are the best people to contact. They don't list this model, even in their legacy section.
 
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