Robots have completely replaced waiters at a high tech seafood restaurant in Shanghai. 'Robot.He' is owned by Alibaba and features ordering by smartphone. After ordering, it is a simple matter to just wait for your food to arrive by robot. The restaurant manager says, "the efficiency of robot waiters is 9-10 times higher than that of humans but with lower costs." Alibaba and JD.com want to open 1,000 more fully automated restaurants across China by 2020. They even have automated room service planned in the future. Robots do all the waiting at Alibaba's new 'Robot.He' seafood restaurant in Shanghai, as seen on Wednesday. "All you need is a phone for a meal. You can order and pay via phone, then, just need to wait for you food," said Weng Wei, manager of the creation division. The efficiency of robot waiters is 9-10 times higher than that of humans but with lower costs, he added.