RMA'ing with APC

[Goonigoogoo]

I had to RMA a rackmount UPS for work, man i have to tell you guys .... i wish i can get more defective APC products just to go through that RMA process again, they were so polite it's not even comprehensible. A 100 lbs. UPS was shipped to us cross border to Canada within 6 business days. I called back today cause they forgot the shipping labels to ship the defective unit back, yes they shipped a new unit without even asking for the bad one back and without any credit card numbers.

A++ to you APC, kudos on great customer service.