RMA'ing vidcard, need advice

[SatinSpiral]

I've got a defective card from newegg, and I wanted to know where I should send it Newegg or EVGA. Shipping costs are a concern, so I wanted to know if anyone in the Northeast who has returned something to newegg could tell me if they make you send it all the way to California or if they have an RMA center on the east coast.

Thanks

 

[ashmedai]

They have a New Jersey office, although I've never RMAed anything to it since CA is a stone's throw away.

This is on the EVGA RMA page: "If you did not purchase this product directly from EVGA, you must first try to contact your vendor for a replacement." So, go with that.

 

[ServerKing]

Call EVGA tell them the issue I am sure they could hook you up. I would try them first then newegg.

 

[SatinSpiral]

thanks for the replies guys, has anyone here been able to return a newegg item to new jersey?

 

[ZacharyS]

I'd go through EVGA, they've always hooked me up quickly

 

[SatinSpiral]

thanks for the reply. shipping costs are also concern. is there a soul out there who knows if newegg has an rma center on the east coast?

 

[darkangel74]

I know some company's will email you a shipping label to send back an RMA'd part. I know Kingston will do that. And I'm pretty sure its a flat rate and doesn't matter where to where its going. I know the postal service has flat rate shipping.

http://www.usps.com/shipping/flatrate.htm?from=priority&page=flatrate

 

[ashmedai]

Newegg knows. They're a bit slower answering the phones than they once were, but you could find out for sure within 3-5 minutes. You will need to pay shipping to either place, and EVGA is in CA (also whether they will take your RMA or not, they do ask you to try the retailer first).

(800) 390-1119

The USPS does have shipping options worth considering. I'm also partial to FedEx saver. If time isn't a concern (on the order of adding up to a week to your return time) you can find some decent rates by shopping around a little.