RGB RAM Control Software - Problem - Solution - Problem

DWD1961

Gawd
Joined
Nov 30, 2019
Messages
532
MB: Gigabyte B450 ITX
RAM: GSkill Trident RGB 3200.

So, at first I couldn't get the Gigabyte Fusion software to identify my RAM, even though it says it is compatible with the Fusion software on the Gigabyte website.

I tried G Skills own software and the same thing.

I found the solution on G Skill's website.

It seems you have to do an uninstall of some drivers that prevent the software from working - all of them, even G Skills'. After cleaning using G SKills BAT file, they say yu should be able to use any software you want to control the RAM modules, including ASUS, GIGABYTE, ETC.

It worked. The Gigabyte Fusion software picked up the RAM and I can control it. Kind of.

For the most part, it does everything and syncs with the other aspects of the MB RGB controls/devices.

Problem: The Fusion software won't decrease the RAM LED Brightness. It does everything else, but no brightness control for the RAM. It's WFO. Any ideas?
 

Rvenger

[H]ard|Gawd
Joined
Sep 12, 2012
Messages
2,009
Do a custom color and dial down the color... Like blue to a really dark blue... that will remove the brightness.
 

DWD1961

Gawd
Joined
Nov 30, 2019
Messages
532
Do a custom color and dial down the color... Like blue to a really dark blue... that will remove the brightness.
Dark blue is less bright than light blue, but it is still WFO vs other RGBs on the board, like the water block. It's still bright.
 

Wooshoo

Weaksauce
Joined
May 27, 2019
Messages
92
Dark blue is less bright than light blue, but it is still WFO vs other RGBs on the board, like the water block. It's still bright.
I only have experience with Arocks Polychrome software which kinda sucks but I can select a color and from a 360 color wheel and then shove the selector over between white and black and saturated and unsaturated. For the Tridents specifically I had to pick a different color and drag it down to match the off purple I picked for my theme. Probably try to do the same for the other parts in you system. It’s a pain but you might get the colors you want if you do each one separately or rather the brightness
 

DWD1961

Gawd
Joined
Nov 30, 2019
Messages
532
I only have experience with Arocks Polychrome software which kinda sucks but I can select a color and from a 360 color wheel and then shove the selector over between white and black and saturated and unsaturated. For the Tridents specifically I had to pick a different color and drag it down to match the off purple I picked for my theme. Probably try to do the same for the other parts in you system. It’s a pain but you might get the colors you want if you do each one separately or rather the brightness
I actually started using the G Skill software with the Gigabyte software. The G Skill software has many other options for its RAM than does the Gig software, and it works perfectly to increase or decrease brightness. They play well with each other for the most part, but I did have to use the G Skill tool to remove and then reinstall both G Skill and Gigabyte's RGB software, but only once so far.

Manufactures really need to collaborate more with this. It's a circus right now and everyone of them look like clowns. The exception is G Skill. Their software is excellent and when you close the program, it automatically stays resident in the background. Actually the Gigabyte RGB Fusion software is acting pretty good, but still has problems with the RAM control and brightness--which simply doesn't work.

What I do is start the Fusion software, and set up everything I want, then shrink it down. This takes control of the G Skill software settings. Then, I open the G Skill software and make settings to the RAM. All of these settings persist over restarts too, so over all it's working, but a little kludgy.

Here is the G Skill BAT file to remove a specific driver that can cause problems. It will reinstall when you reinstall RGB software, but then it acts well, and if it doesn't, just run it again.

Forum Post by G Skill

Text:

Trident Z Lighting Control] Driver Conflict / Clean Uninstall Guide
02-05-2020, 12:38 AM

If you've installed third party lighting control software (such as ASUS Aura, MSI Mystic Light, Gigabyte RGB Fusion, or ASRock Polychrome) and G.SKILL Trident Z Lighting Control software onto your system at the same time, there may be driver conflicts. Please carefully read and follow the instructions below to remove the DRAM LED driver and then reinstall the lighting control software of your choice.

If you encounter the “Setup failed. 0x80070666 – Another version of this product is already installed.” or similar error message when installing the Trident Z Lighting Control software, then following the below instructions will also help resolve this issue.

Please note that the latest lighting control software for G.SKILL Trident Z RGB/Royal/Neo series is called "Trident Z Lighting Control". The previous "Trident Z RGB Control" software is no longer available and is no longer supported. To clean uninstall the old "Trident Z RGB Control" software or ASUS Aura software, please see the guide in this post: https://www.gskill.us/forum/forum/pr...e-for-v1-06-68

Clean Uninstall Guide (as of Feb 18, 2020)
1. Uninstall Trident Z Lighting Control (from Windows Add/Remove Program)
2. Reboot after the uninstall
3. Uninstall all other lighting control software (e.g. Asus Aura, MSI Mystic Light, Gigabyte RGB Fusion, ASRock Polychrome) from Windows Add/Remove Program
4. Reboot after each uninstall
5. Download this batch file (5KB): http://www.gskill.com/gskill-device/...e-v1.1.bat.zip
Extract the aac-driver-full-remove-v1.1.bat file from the ZIP file to the desktop, and double click on the batch (BAT) file. Wait until it completes the uninstallation of the driver files.
Press any key to exit, or wait 30 seconds for the dialogue to close.
Windows may show a warning message when executing or extracting this batch file. If you do see this warning message, please right click on the ZIP file, click on "Properties", check "Unblock" on the bottom, and click "OK".
6. Go to C:\Windows\System32\drivers folder, and then check if “ene.sys” file is present.
a. If “ene.sys” file does not exist, then you are finished with the uninstall process.
b. If “ene.sys” file is present, please reboot the system into safe mode*, and then go to the same folder and delete the “ene.sys” file. Typically, if you've properly followed through the instructions in Step 5, this file should be gone.

7. After following Steps 1-6, re-download your chosen lighting control software, extract it to your desktop, and reinstall.

If you are still having troubles with the software opening or the software detecting the memory lighting, please carefully go through the above steps again to make sure that the driver is properly removed. For further support, please send an email to our tech support team at techsupport@gskill.com (International), eurotech@gskill.com (Europe region), ustech@gskillusa.com (North/South America Region), or cody@gskill.com (Germany).

IMPORTANT:
Because this is a clean uninstall guide, it is intended to remove all software and driver files for a fresh re-install, so it is very important to uninstall ALL lighting control software from your Windows OS in steps 1~4 (this includes G.SKILL Trident Z Lighting Control, ASUS Aura, MSI Mystic Light, Gigabyte RGB Fusion, and ASRock Polychrome). If you accidentally skipped a step, just start from step 1 again.

Notes:
* To enter Windows 10 Safe Mode, please see the following guide from Microsoft: https://support.microsoft.com/en-us/...c-in-safe-mode
* When given the list of boot options, please press "4" for "4) Enable Safe Mode"
Clean Uninstall Guide, Full Manual Instructions (Feb 5, 2020)
1. Uninstall Trident Z Lighting Control (from Windows Add/Remove Program)
2. Reboot after the uninstall
3. Uninstall all other lighting control software (e.g. Asus Aura, MSI Mystic Light, Gigabyte RGB Fusion, ASRock Polychrome) from Windows Add/Remove Program
4. Reboot after each uninstall
5. Go to C:\ProgramData\Package Cache\ and check each directory one by one. The folders should be a long string of numbers and letters, such as "{0E536061-3B55-4D45-BF58-0BDA261C94B0}v1.00.95" or "{8d86889e-0e55-43e5-82c4-7740083e2ac3}". There may be a lot of folders. Unfortunately, the folders are generated differently with each version of each vendor software, so it's difficult to provide a full list of the folder names.

You are looking for file names with "AacSetup.exe" or “AacSetup.msi” in the folders.

If it is a file with the *.exe file extension, right click on it and choose "Run as Administrator", and then click on "Uninstall" when prompted. During this uninstall process, it should automatically remove the *.exe file. Delete the directory and move on to the next folder.

If it is a file with the *.msi file extension, right click on it and choose "Uninstall". Choose "Yes" when asked if you want to uninstall the product. Once that's done, delete the file and the directory, and then move on to the next folder.

If the directory has a "packages" folder or any other names that are not “AacSetup.exe” or “AacSetup.msi”, leave it alone. Do not do anything and move on to the next folder.

After going through all the folders in C:\ProgramData\Package Cache\, make sure you've clicked on "Close" on the uninstall dialogs, and reboot the system.

6. Go to C:\Windows\System32\drivers folder, and then check if “ene.sys” file is present.
a. If “ene.sys” file does not exist, then you are finished with the uninstall process.
b. If “ene.sys” file is present, please reboot the system into safe mode*, and then go to the same folder and delete the “ene.sys” file. Typically, if you've properly followed through the instructions in Step 5, this file should be gone.

7. After following Steps 1-6, re-download your chosen lighting control software, extract it to your desktop, and reinstall.

If you are still having troubles with the software opening or the software detecting the memory lighting, please carefully go through the above steps again to make sure that the driver is properly removed. For further support, please send an email to our tech support team at techsupport@gskill.com (International), eurotech@gskill.com (Europe region), ustech@gskillusa.com (North/South America Region), or cody@gskill.com (Germany).

Notes:
* To enter Windows 10 Safe Mode, please see the following guide from Microsoft: https://support.microsoft.com/en-us/...c-in-safe-mode
* When given the list of boot options, please press "4" for "4) Enable Safe Mode"


Last edited by G.SKILL; 02-17-2020, 07:24 PM. Reason: Updated Guide with a simpler method.
 

DWD1961

Gawd
Joined
Nov 30, 2019
Messages
532
this is the root of your problem here. there are too many different standards and even connectors, as you found out.
Always is. They could bypass a lot of that by beefing up their BIOS controls of the DLED lighting. Problem solved. At least they finally got fan control sorted out in the BIOS. I rember spending huors with Speed fan conencting and sicconeting fans to name unnamed header in the software, fxing delta values, etc. In my BIOS, it was easy to set a fan curve and the deltas are set automatically dependent on the fan curve you set. Pretty slick, and easy. I'm surprised they messed with software at all. However, I don't really have a problem with software that closes and stays resident and doesn't have any conflicts. People Gigabyte and the rest farmed the software out to are clowns.
 

Absalom

Gawd
Joined
Oct 3, 2007
Messages
723
The G.Skill Lighting Control software conflicts with Gigabyte's RGBFusion. There are tricks to get them to both work, but the bottom line is they end up fighting each other.

This is exacerbated by the fact neither company's provide a proper uninstaller to their own software that fully uninstalls everything. That wall of text OP posted above is proof of that.

I ended up using both, but the order of install and order in which they load matters. Also, working from a clean install was imperative.
 

DWD1961

Gawd
Joined
Nov 30, 2019
Messages
532
The G.Skill Lighting Control software conflicts with Gigabyte's RGBFusion. There are tricks to get them to both work, but the bottom line is they end up fighting each other.

This is exacerbated by the fact neither company's provide a proper uninstaller to their own software that fully uninstalls everything. That wall of text OP posted above is proof of that.

I ended up using both, but the order of install and order in which they load matters. Also, working from a clean install was imperative.
When I have problems, I just use the GS uninstaller. My procedure is to use the Fusion software and get the MB stuff working, then use the GS program for the ram. Works pretty well, and keeps setting after sleep and restarts. The problem with the Fusion software functionality is that there is not enough customization of things like speeds, for instance, the "pulse" option gives you a speed option but not a brightness option.

I know this is really stretching, but I would like to see an RAM options\, like the Comet option in the GS software, that speeds up or slows down the comet option depending on how fast your CPU is working. The same for the other software being able to link to CPU temp, so you could set a green (or whatever) color and as the temp climbs it would transform to red and get brighter and brighter.
 
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