Returning LCD - no questions asked?

[joeynuggetz]

I'm building a PC for a relative this week. Just got the LCD and it has 3 stuck pixels. I managed to fix one for the other 2 are annoying. I know my chances of getting a replacement with more is good but would I be able to RMA this LCD to newegg and get a replacement without mentioning pixels? What about if I dont like the display quality, would they let me exchange it for another brand? Just trying to figure out the best way around this lame stuck pixel thing. Yeah, there aren't 8 of them, but the 2 that the screen does have are annoying and bright and stick out like a sort thumb.

 

[swatbat]

It would help to know where you bought it from.

Anyway a lot of places will not take the screen back for only 2 or 3 stuck pixels.

 

[zigaroo]

You should read up on the return policies from whatever place you got it from. There's not much we can do to edge your way into getting a replacement.

What were your methods in getting that stuck pixel unstuck?

 

[enyceexdanny]

He seems to have purchased it from Newegg.
I hear their return policy for monitors blow..

 

[zigaroo]

Ah, completely missed the whole Newegg part. Guess it's time to put my glasses on.

Since there's nothing else wrong with the monitor, Newegg will only swap if the screen has 8 or more dead pixels. Anything else wrong with the monitor you have to deal with the manufacturer. Since they too most likely have a dead pixel policy you may find yourself stuck [pun unintended] just trying to fix those last two pixels.

LCD Display Return Policy

* Return for refund within: non-refundable
* Return for replacement within: 30 days
* There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return.

Newegg.com sells many...

What screen is it, btw?

 

[FarmDog]

LCD Display Return Policy

* Return for refund within: non-refundable
* Return for replacement within: 30 days
* There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return.
Newegg.com sells many...

I'm stuck at the same place. I would like an IPS panel but the only affordable one is the NEC 20WMGX2 from Newegg.

That "non refundable" ".... "minimum of 8 dead pixels to declare an LCD display defective and eligible for return." stops me dead in my tracks.


I don't find these terms acceptable to my comfort level. I have read several posts that Newegg and/or NEC replaced their monitor no questions asked, but then can we trust some posts on various sites are not shills.


Leads me to either Tigerdirect which on selected models has this:

"Every product that displays the "30 DAY IRON CLAD GUARANTEE" icon online is backed by our promise that you'll be satisfied with the product or we'll take it back within 30 days.
It's that simple.
There's no need for excuses. If you buy any product with a "30 DAY IRON CLAD GUARANTEE" icon via our website or catalog and decide to return it, just contact our service center for an RMA number then return the complete, undamaged product in the original packaging for an exchange or a credit to your original form of payment.
Just one more way TigerDirect.com makes buying great technology hassle-free."

OR I found the Gateway wfp2275w at a local BestBuy for $244 on closeout.
Wish Tiger had the NEC. Perhaps the selected monitors with no hassle 30 day return from Tiger is a testament on which monitors they rarely get back for return? It sucks the companies apparently don't have enough confidence in the product that they are willing to (in writing) stand behind customers being happy.

 

[Jinto]

The manufacturer might be nicer about dead pixels. Try RMAing with them if Newegg wont take it back.