Random Reboots

[theone]

exactly like the title says my computer just randomly reboots, i just put it together no idea what could be wrong, hence me asking the professionals on the forum

AMD Athlon 64 processor 3200+
Asus K8V SE Deluxe motherboard
1 gig of corsair value select
600 watt power supply
xfx nvidia 6600gt
maxtor 160gb ata
OS: windows xp pro

I dont know what else i need to put down, but bascially the computer randomly reboots, i am doing nothing in particular when it reboots. i dont even know where to begin to find the problem
TIA

kevin

 

[Papa-Ming]

Testing your memory on a new build is always a good thing:
http://www.memtest86.com/

Also diagnose your HDD with the software tools it came with, or go to the Maufactures website and download them.

Or use this:
http://www.ultimatebootcd.com/

Try those things for starters, to narrow down your possible problem.

GL

 

[jstenuf]

If the tests prove negative, try disabeling Bank Interleave in the BIOS. This seems to be working for me. No reboots for the past two days.

Antec True 480
ASUS K8V SE Deluxe
AMD 3400+
WD 74 GB Raptor
Antec P160 2X 120mm fans

 

[theone]

what am i d/ling from ultimatebootcd.com? theres so many programs there,
as of right now i got
maxblast
memtest86

how do i disable bank interleave in the bios? im a complete noob when it comes to this stuff, i have no idea what im doing, i just know how to hook everything up :/

 

[theone]

nvm figured out the bank interleaving thing, still random rebooting, damn i still need help!!!

 

[mikeblas]

nvm figured out the bank interleaving thing, still random rebooting, damn i still need help!!!

Does it randomly reboot when you're in Windows?

If so, try this:

1) Open Control Panel
2) Double-click on system
3) In the resulting "System Properties" dialog, activate the "Advanced" tab.
4) Click the "Settings" button in the "Startup and Recovery" group box
5) Make sure the "Automatically restart" box isn't marked.

This should leave you with a message on the screen when your system crashes. Maybe a blue screen, maybe a fatal error.

Check your event log to see what critical error messages you might have. If you don't know how to look at the event logs, ask here and I'll explain it.

.B ekiM

 

[joethemole]

man, you really need someone from the oc'ing board for a problem like this.

1. go to the oc board and ask about this problem. us oc'ers get random reboots ALL THE TIME, well k thats a bit exaggerated...

2. as an oc'er, my number 1 suspicion is that the thing is over heating.

3. 2nd guess is ur psu failing you.

my 2 oc'er cents.

 

[Freemason115]

Is it a VIA chipset, I think it is, anyways, some of the newer Via's have problems with certain power supplies. I was going through something like this with my Abit AV8, my Antec true 550 wasnt compatible with it. Has something to do with the timing on the powerup, and or signal problem between MB and PSU. List the specs on your PSU or try a different one.

 

[theone]

thanks did what you said, now how do i check the event logs? TIA

Does it randomly reboot when you're in Windows?

If so, try this:

1) Open Control Panel
2) Double-click on system
3) In the resulting "System Properties" dialog, activate the "Advanced" tab.
4) Click the "Settings" button in the "Startup and Recovery" group box
5) Make sure the "Automatically restart" box isn't marked.

This should leave you with a message on the screen when your system crashes. Maybe a blue screen, maybe a fatal error.

Check your event log to see what critical error messages you might have. If you don't know how to look at the event logs, ask here and I'll explain it.

.B ekiM

 

[theone]

update it still rebooted after i unclicked "automatic restart"

damn whats wrong with my computer, oh btw no blue screen

 

[mikeblas]

To view your event log:

1) Right-click on "My Compuer"
2) Choose "Manage" from the context menu
3) In the "Computer Management" window, expand "Event Viewer" in the left-hand tree view
4) Select "System" from the nodes you've expanded
5) Look around for failure messages in the right-hand side.


I don't think you're going to find anything, though. The reason I don't think you're going to find anything is because you said you're not blue-screening.

You reported that you were rebooting randomly. If you were having a device driver problem, with the settings you had in the critical error dialog, the system would immediately reboot.

If you've turned off the immediate reboot response and are still rebooting sporadically, then you're suffering from a far more basic hardware problem. Something is causing your computer to reboot -- perhaps a bad PSU, a short, or even a faulty reset switch.

The point is that now you know the issue is being cause by something that's happening without the knowledge of Windows, and is happening at too low of a level for Windows to even intervene.

.B ekiM

 

[theone]

-Error code 0000009c, parameter1 00000004, parameter2 80545ff0, parameter3 b2000010, parameter4 00010c0f.


-The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c (0x00000004, 0x80545ff0, 0xb2000010, 0x00010c0f). A dump was saved in: C:\WINDOWS\Minidump\Mini022705-01.dmp.

For more information, see Help and Support Center at

since this is not a software issue, what should i do to determine the problem? should i just put everything together again? man this sucks b/c it took me awhile to save up for this and now that everythings together its not working

 

[mikeblas]

-Error code 0000009c, parameter1 00000004, parameter2 80545ff0, parameter3 b2000010, parameter4 00010c0f.

There you go: those are bug checks. Now you know for sure it isn't a driver issue. You can read about this exception at the Microsoft support site in Article 162363 and
Article 329284.

You can troubleshoot this by swapping out parts. Use less memory, or only one stick, and run your machine with no overclocking at all. If you can't isolate the issue with the parts you have on hand, you'll have to find somoene who does have parts. Maybe a friend of yours can help, or maybe you'll can take the machine to a good local computer shop.

.B ekiM