I am running Windows 7 and I decided to run a health report. I get the following error, but I am confused on what it exactly means and I was wondering if anyone could help me out.
I have no idea what this error is saying, so if anyone could help me out on solving what is wrong would be a big help. Thanks
Symptom: Device is not present, not working properly, or does not have all of its drivers installed.
Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, sptd, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_SPTD\0000.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows
I have no idea what this error is saying, so if anyone could help me out on solving what is wrong would be a big help. Thanks
Symptom: Device is not present, not working properly, or does not have all of its drivers installed.
Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, sptd, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_SPTD\0000.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows