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PSU #*$&%^!

G

gigglebyte

2[H]4U
Joined
Jan 18, 2001
Messages
3,814
ok...had a problem with my Antec SL350 and it is just dead...won't power on even when jumped...so I get a nice new Antec SP350 and it will power on for a second and then shut off. If I jump it, it does power up so I know the power supply is good but I am not sure where I should be looking now. I have tried pulling all external perfs and still has the same issue. I have even disconnected the power from the drives and video card and it still has the same issue. Any assistance would be appreciated.

Sempron 3000+
ATI Radeon 9800 Pro 128Meg
2 HDs
1 DVD burner
512 Meg RAM

 
Major QC problems with Antec SmartPowers.

Can you test the PSU in another system?

Can you test your system with another PSU?
 
davidhammock200 said:
Major QC problems with Antec SmartPowers.
Click to expand...

Especially with their relatively poor internal cooling. (Not to mention their crappy Fuhjyyu caps which cannot stand up to high temperatures.) Put those two weaknesses together, and you'd end up with a relatively expensive PSU which fails sooner than most.
 
E4g1e said:
Especially with their relatively poor internal cooling. (Not to mention their crappy Fuhjyyu caps which cannot stand up to high temperatures.) Put those two weaknesses together, and you'd end up with a relatively expensive PSU which fails sooner than most.
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No, that has nothing to do with the recent high numbers of DOA's.

It takes time for heat to kill, these are just "no-workie" from the beginning! :(
 
davidhammock200 said:
No, that has nothing to do with the recent high numbers of DOA's.

It takes time for heat to kill, these are just "no-workie" from the beginning! :(
Click to expand...

In that case, then it's spotty quality control on the part of the manufacturer... :eek:
 
davidhammock200 said:
It takes time for heat to kill, these are just "no-workie" from the beginning! :(
Click to expand...
This statement isn't representative of all SmartPower 2.0 PSUs. You're giving the impression that all of these no matter when they were purchased will be DOA, at least that's what I'm gathering.
 
_Korruption_ said:
This statement isn't representative of all SmartPower 2.0 PSUs. You're giving the impression that all of these no matter when they were purchased will be DOA, at least that's what I'm gathering.
Click to expand...
It seem to be true of what people are buying right now. :(
 
davidhammock200 said:
It seem to be true of what people are buying right now. :(
Click to expand...
From what, your buddies over at XS (or where-ever)? That's not even one percentage point of the market you're referring to.
 
_Korruption_ said:
Sounds like a short somewhere perhaps.
Click to expand...

I am thinking you are right here because when I turn off the PSU about 5 seconds later I am hearing what sounds like an electronic discharge...and I know I am not just hearing anything beause the wife was able to hear it too....I do have another system just have to break it out of storage but have other projects I have to deal with right now :(

 
_Korruption_ said:
From what, your buddies over at XS (or where-ever)? That's not even one percentage point of the market you're referring to.
Click to expand...
Would you prefer not to get this info in real time? :rolleyes:
 
take the cardboard box your antec PSU came in and fill it with popcorn foam, take a nice big dump in it and walk over to the nearest UPS and ship it to ANTEC, omit the return to sender address and send it thru next day noon shipping.

Of course this is a joke and by no means I condone such behaviour, but that is the quality of product that comes off their production line.
 
hardc0re said:
but that is the quality of product that comes off their production line.
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Of course this statement applies to their entire product line! :eek:

For the record, I don't think the NeoHE is a bad PSU, per-se.
 
_Korruption_ said:
For the record, I don't think the NeoHE is a bad PSU, per-se.
Click to expand...

I agree - but why settle for Antec when a few bucks more buys you so much better? :rolleyes:
 
E4g1e said:
I agree - but why settle for Antec when a few bucks more buys you so much better? :rolleyes:
Click to expand...
I also agree, but to write off the entire brand because of the value lineup's screwup doesn't make sense to me. The NeoHE wouldn't be my first choice, definitely, but I wouldn't mind it if there was no other alternative.
 
well now it IS looking like it is the PSU after all...I pulled out my old system and had the exact same thing happen...it would power up for a second and then shut off...back to Fry's for me :(

 
gggrrrrrr....so the replacement for the new PSU works fine...powers up like its supposed to but now I get to replace the mobo because I am not getting any video out but know my video card works because it works fine in my old system :confused:

 
_Korruption_ said:
I also agree, but to write off the entire brand because of the value lineup's screwup doesn't make sense to me. The NeoHE wouldn't be my first choice, definitely, but I wouldn't mind it if there was no other alternative.
Click to expand...


True Power 2.0 450 is $80 - by no means is that value.
 
My bad, spoke to soon.

I was reffering to SmartPower 2.0 series (the 450 watt model), which retails for $80 CDN and gets RMA'd more than the DEER brand $10 power supplies..
 
hardc0re said:
My bad, spoke to soon.

I was reffering to SmartPower 2.0 series (the 450 watt model), which retails for $80 CDN and gets RMA'd more than the DEER brand $10 power supplies..
Click to expand...
Yes, the SmartPowers are having some real quality control problems right now.

I'm sure Antec/CWT will get them fixed soon.

This is not effecting other lines of Antec PSU's. ;)
 
davidhammock200 said:
Yes, the SmartPowers are having some real quality control problems right now.

I'm sure Antec/CWT will get them fixed soon.

This is not effecting other lines of Antec PSU's. ;)
Click to expand...

Antec has already abandoned CWT, what makes you think they're going to continue to mess with the CWT made supplies?
 
davidhammock200 said:
Because most of their PSU's are made by CWT.
Click to expand...

But none of the new ones are... I would think they'd focus on making new and better supplies rather then fixing the old ones (different OEM too).
 
dBTelos said:
But none of the new ones are... I would think they'd focus on making new and better supplies rather then fixing the old ones (different OEM too).
Click to expand...
As the are going to sell far more CWT built PSU's, than Seasonic built PSU's,
they can't afford to lose their biggest profit center. :)
 
davidhammock200 said:
As the are going to sell far more CWT built PSU's, than Seasonic built PSU's,
they can't afford to lose their biggest profit center. :)
Click to expand...

Which is exactly why they haven't discontinued any CWT Antecs (or did they discontinue the Neopower? Because they revised it with the NeoHE). But, I don't see why they would invest money into improving these PSUs, most people will buy them reguardless.
 
dBTelos said:
Which is exactly why they haven't discontinued any CWT Antecs (or did they discontinue the Neopower? Because they revised it with the NeoHE). But, I don't see why they would invest money into improving these PSUs, most people will buy them reguardless.
Click to expand...
I wish they would improve them,
but they will probably just tighten up Quality Control (QC) to stop all of the DOA's. :(
 
David, seems that you are well informed on Antec's business. Why are they replacing RMA'ed products (Smart Power line) with the same CWT manufactured failures, which are loaded with Fujhyyu and TEAPO capacitors.
 
hardc0re said:
David, seems that you are well informed on Antec's business. Why are they replacing RMA'ed products (Smart Power line) with the same CWT manufactured failures, which are loaded with Fujhyyu and TEAPO capacitors.
Click to expand...
Those caps are not causing the DOA's, lack of quality control is.

Antec's position seems to be that the caps are not a problem if there is good case cooling.

We really need an Antec rep, to weigh in & set us straight.
 
blaming the end-user is not very good for business, it is a sign of failure. Can you confirm that statement from Antec?
 
hardc0re said:
blaming the end-user is not very good for business, it is a sign of failure. Can you confirm that statement from Antec?
Click to expand...
No, it is not a quote, just my understanding, that is why we need a Antec rep to address this. :eek:
 
davidhammock200 said:
No, it is not a quote, just my understanding, that is why we need a Antec rep to address this. :eek:
Click to expand...

His user name is AntecRep ;)
 
DOA = Usually QC problem
RMA = 99% of the time in CWT Antecs is bulging caps
 
dBTelos said:
DOA = Usually QC problem
RMA = 99% of the time in CWT Antecs is bulging caps
Click to expand...
The AntecRep replied to my PM, he says that he has no ideas about solving the QC problem &
as far as he knows, the "bad caps" problem is not going to be addressed. :(
 
RMA replacements: We typically replace with the same model if possible. If not (ie discontinued product) we replace with a product as close to the original as possible. Example would be original TruePower getting replaced by a TP2.

No matter what we'll stand behind our product and they'll still be covered by our warranty.
Yes I've seen more reports of failures of SP power supplies lately on various forums and yes I make sure the higher ups see them.
 
Does the warranty cover the parts that suddenly stop working, in this case the mobo, after installing a bad PSU? :confused:
 
davidhammock200 said:
The AntecRep replied to my PM, he says that he has no ideas about solving the QC problem &
as far as he knows, the "bad caps" problem is not going to be addressed. :(
Click to expand...

Well, that's all I needed to know. Thanks for doing the detective work David :)
 
Merc said:
Does the warranty cover the parts that suddenly stop working, in this case the mobo, after installing a bad PSU? :confused:
Click to expand...
That's handled under a case by case basis. Normally we ask to have the system sent to us to be sure the PSU was at fault, if so then yes.
 
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