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PS3 Disk Read Errors?

I

ilikecake

Gawd
Joined
Feb 20, 2006
Messages
759
I have a 60gb PS3, and it sometimes takes a few 'tries' to start a game or movie. I have noticed this with PS2 and blu-ray movies. I haven't noticed this with PS3 games, but the sample size is pretty low. :p

When I put in the game, the icon will appear in the XMB, but sometimes when I start it, I am greeted by a black screen. The drive will make sounds like it is reading (or at least trying to read) the DVD/blu-ray but it will not do anything. At that point I need to reset the console. Generally if this happens, it will work fine the second time I try it, but sometimes it takes a few tries.

Has anyone else had this problem? Is this a known 'feature' :rolleyes: with the PS3? or is it time to call Sony?
 
I'm sorry to hear that. :( I thought Sony worked out the disk read errors after the PS2. Do you (or anyone else) know if it is possible to have them replace the disc drive? or do I need the whole thing replaced. I would like to keep the hardware backwards compatibility, if possible, as I don't own a PS2 but have a few games for it.
 
As far as I'm aware they will repair, but obviously they'll need to take it off your hands rather than swap it out. Obviously you don't let them try to give you a different model back. :)
 
Thanks for the replies. I am reading a bit about their warranty on the internet. They have some suggestions on possible fixes for the problem. The only one that *may* work is to restore to factory defaults. I kinda doubt that this will help as I haven't changed much of anything with the system since I got it, but I suppose I should try that before I go through the repair process. The problem is very repeatable, so it will be easy to tell that it didn't work. ;)

Edit: Forgot to ask -- will restoring to factory defaults (as seen here) delete saved games and such?
 
I had the same issue and it got to the point the ps3 did not even read the disks at all. I called sony and they sent me a box to return it. the trunaround time was about 1 1/2 weeks. they just slap in a new drive, it was my same ps3 that they shipped back.
 
ilikecake said:
I'm sorry to hear that. :( I thought Sony worked out the disk read errors after the PS2. Do you (or anyone else) know if it is possible to have them replace the disc drive? or do I need the whole thing replaced. I would like to keep the hardware backwards compatibility, if possible, as I don't own a PS2 but have a few games for it.
Click to expand...

The ps3 is an entirely different beast then the PS2, so fixing something on the PS2 doesn't mean squat on the PS3; different optical drives/technology. As said, they just have to swap the optical drive. However, they have been using different optical drives on the 40gb and 80gb MGS bundle that has hopefully fixed or reduced the issue.
 
cartier007 said:
I had the same issue and it got to the point the ps3 did not even read the disks at all. I called sony and they sent me a box to return it. the trunaround time was about 1 1/2 weeks. they just slap in a new drive, it was my same ps3 that they shipped back.
Click to expand...

Thanks for the info. :) I need to test it a bit more, but I will probably be sending it in for service pretty soon.

BBowermaster said:
The ps3 is an entirely different beast then the PS2, so fixing something on the PS2 doesn't mean squat on the PS3; different optical drives/technology. As said, they just have to swap the optical drive. However, they have been using different optical drives on the 40gb and 80gb MGS bundle that has hopefully fixed or reduced the issue.
Click to expand...

I realize they are 100% different -- well in my case, maybe 95% different. ;) But I figured that they would make the ruggedness of the optical drive a bigger priority in their new design after having problems with the old one.

On a side note: The optical drive is the only component that I have not had die EVER in my computers. Hell, my parents are still using our old 3X CD drive from back when that was blazingly fast. Why is it so hard for these console people to make them work? I suppose it is harder to make them fit in the small consoles compared to my big computer, but it still seems like a much more proven technology than much of the rest of the console.
 
ilikecake said:
But I figured that they would make the ruggedness of the optical drive a bigger priority in their new design after having problems with the old one.
Click to expand...

But again, Blu Ray is new technology. Its not like one blu-ray drive has proven the 'test of time' over another drive. Its the same with the PS2. The PS2 brought DVD drives into the homes of people who didn't have them before due to high prices. Again, at the time the PS2 was being developed, the reliability of the optical DVD drives was unknown.


ilikecake said:
On a side note: The optical drive is the only component that I have not had die EVER in my computers. Hell, my parents are still using our old 3X CD drive from back when that was blazingly fast. Why is it so hard for these console people to make them work? I suppose it is harder to make them fit in the small consoles compared to my big computer, but it still seems like a much more proven technology than much of the rest of the console.
Click to expand...

I think the optical drive in a computer sees less use. Most games run mostly from the hard drive, using the CD/DVD drive mostly for cutscenes, whereas with a console, the disk is always being used. I've also had an optical drive fail on a few computers I've repaired and my parents. They will just stop reading certain types of CDs.
 
ilikecake said:
I realize they are 100% different -- well in my case, maybe 95% different. ;) But I figured that they would make the ruggedness of the optical drive a bigger priority in their new design after having problems with the old one.

On a side note: The optical drive is the only component that I have not had die EVER in my computers. Hell, my parents are still using our old 3X CD drive from back when that was blazingly fast. Why is it so hard for these console people to make them work? I suppose it is harder to make them fit in the small consoles compared to my big computer, but it still seems like a much more proven technology than much of the rest of the console.
Click to expand...

A mechanical component is a mechanical component.

Bluray laser diodes are a much more precise device than your clunky CD/DVD drives. Their relative reliability is actually surprisingly great considering how untested the technology was at the time and, compared to the PS2's failure rate during their first run, it's fucking phenomenal.

Ironically though I do still have my first run PS2 in working order, whereas my trusty LiteOn lightscribe/dual layer burner died.
 
BBowermaster said:
I think the optical drive in a computer sees less use. Most games run mostly from the hard drive, using the CD/DVD drive mostly for cutscenes, whereas with a console, the disk is always being used. I've also had an optical drive fail on a few computers I've repaired and my parents. They will just stop reading certain types of CDs.
Click to expand...

I was thinking the same after posting last time. I guess this would lead to earlier failure, especially since this is new technology. I didn't mean to start an argument on the reliability of the blu-ray drive in the PS3. In retrospect, I have not heard much about failures of the drive, so I suppose I just got a dud.

Anyways, thanks for the responses and educating me on the drive failure mechanics. ;) Next step: call Sony and get them to replace the drive. Good thing I have plenty of PC games to keep me occupied for however long it takes to fix. :D
 
ilikecake said:
On a side note: The optical drive is the only component that I have not had die EVER in my computers. Hell, my parents are still using our old 3X CD drive from back when that was blazingly fast. Why is it so hard for these console people to make them work? I suppose it is harder to make them fit in the small consoles compared to my big computer, but it still seems like a much more proven technology than much of the rest of the console.
Click to expand...

Well, then you're lucky. I had a DVD drive fail on me two weeks after I got it. Then again, it was a first-generation DVD-ROM drive.
 
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