Problems with computer

IceDigger

IceDigger

[H]F Junkie
2FA
Joined
Feb 22, 2001
Messages
12,379
After cleaning out a computer of some spyware I get this error "Internet Explorer has encountered a problem and needs to be shut down" No other info is given other then a close button.

I install sp2 beleiving this will fix it but its still there. Any suggestions other then reinstalling windows?
 
I did go to the add/remove components and unchecked ie and it still gives me the same message after the restart. Very annoying because aftre you click close a couple seconds later it comes back up.
 
zoobaby said:
...or switch to firefox.
Click to expand...

i have had no problem with spyware/adware (i personally call this shit a virus) since i started using firefox. i used to format my drive every 2 weeks using ie.

IceDigger said:
After cleaning out a computer of some spyware I get this error "Internet Explorer has encountered a problem and needs to be shut down" No other info is given other then a close button.

I install sp2 beleiving this will fix it but its still there. Any suggestions other then reinstalling windows?
Click to expand...

reformat then install windows. i never had luck trying to remove those viruses. i've seen entries in the registry, files in the system folders, etc. adware, spybot...tried them all.
 
Rather not re-install this clients computer :(

Was looking for a non format option.
 
Was it happening before you removed all of this spyware? Also, did you just run Ad-aware/Spybot, or did you do some registry fiddling?
 
its also a question if all the spyware is gone. i used to really look at what happened when i got my first after a fresh format/install. registry entries, bogus files in the c: root directory (oops...folder), bogus files in the system folders ;) i'd use adware/spyware removal apps. then i'd maually delete files and registry entries...yep, got 'em all. then reboot. guess what? how did they get back in registry? they're back in the c drive too!

...then i heard about firefox from mozilla :)
 
I'm not sure, when I got the computer from the client he just said there was stuff on there he could not get rid of. All the spyware/viruses are totally gone. Just this windows error message pops up.

BTW, I just formated and re-installed windows and on a fresh copy it gives me the same error. Yes, I did back up all his stuff on another pc of mine :)

Tested ram and hd with no errors, it does have an integrated video so the ram tester cannot test out the ram allocated to that so I'm gonna switch out the ram.
 
I have encountered this before but I don't remember. Memory might be the answer, but I would try a different hard drive because it could be a hard drive worm which does not get erased by a format and automatically executes when that data area is accessed.
 
Yea, XP SP2 fresh install its still there.

I'll try a different hd tommorow.
 
Wow, that's crazy. I've been fixing computers locally and professionally for a long time and I've never seen something that specific carry over after re-install. The only things I could think of would be either some sort of crazy hard-drive bootsector virus or bad memory that craps out when ie takes over a specific spot, but either one seems pretty sketchy. Try a different hard drive/different memory and tell us what you come up with... I'm very interested in the outcome!
 
Yeah, I've been able to bring back drives with a persistent worm infection by doing a DOD wipe to overwrite all of the sectors multiple times.
 
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