Problems booting. Someone help me!

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blade12

Limp Gawd
Joined
Dec 29, 2005
Messages
346
Hi, I was having trouble booting up my computer. I have an Epox 9npa+ Ultra mobo and everytime I try to boot it up, I notice an error on the LED(that is on the motherboard itself) saying "6D". Anyways, I went on Epox's site and found out what the error means through the manual -
"
1. Assign resources to all ISA PnP devices.
2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to "AUTO".
"
The last thing that I have done is replace the powersupply with a Enermax Liberty 500 Watt and the other thing I have done is replace my GPU's cooling with an Arctic Cooling X1 HSF. I have done absolutely nothing else. My computer specs: Epox 9npa+ Ultra, Opteron 144 Socket 939, Enermax Liberty 500Watt PSU(brand new), eVGA 6800GS GPU(about 4.5 months old), Corsair 1GB valueram PC3200(about 3 months old).

What I did so far:
-Switch back to my old power supply. I got the same error so I concluded that it cannot be the Powersupply.
-Switch to another PCI-E videocard that I had lying around(X300 SE i believe). I got the same error so I concluded that it cannot be the videocard.
-I had 2 working hard-drives so I tried putting them in 1 at a time. Same error so I concluded it cannot be the hard-drives.
-I tried to turn the pc on with just the RAM, videocard, CPU(w/ HSF) and PSU. I got the same error with just the bare minimum connected.
-The only thing that could have a problem are the following: Motherboard and/or RAM. Again, I could be wrong definetely.

Link to the manual if anyone is interested: http://www.epox.com/USA/article.asp?ID=1866

I tried calling Epox but they haven't answered the phone yet- Might be because its the weekend but I thought I should post here anyways to see if anyone can help me before EPOX can.
Does anyone have any clue as to what the error could mean? Right now, I am on my old pentium 3 so I can't do much with this trashcan lol. Could my motherboard have died? The thing is that the computer starts up and I can even reach the first screen with the LOGO and stuff of Epox but it never reaches the black-screen where I can hit Delete to enter BIOS. That means the mobo is still receiving power so the motherboard is not fried for sure. Someone please help me - I am kind of desperate :D . Very very annoyed. I spent atleast 3 hours trying to figure out what could be wrong. I am running low on options right now. I am going to contact Epox again tomorrow to see if they can help. THANKS GUYS!!!
 
venom077 said:
Just a shot in the dark but have you cleared the cmos?
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I can do that. Anyone else have any suggestions? Also, does Epox even have a contact phone-number for customer-service? The number that I got from the site seems to be not working. This really sucks.. I am angry that Epox provides such terrible customer service. I heard nothing but good things about them in the past and now, this atrocious customer service makes me regret buying their product. Maybe if one of you had problems such as this, what would you people do? Someone must have some kind of idea.
 
I see that you upgraded your NB fan. Did you take MoBo out of the case to perform that upgrade? If so, I would be suspicious of something shorting to the board as a result of the re-mount. To diagnose that, take everything out of the case and fire it up on a non-conductive surface and see if you can get it to boot from there.

I would also look to make sure you connected all power cords to the mobo and devices. (24-pin ATX, 4-pin, etc)

Also, I would make sure your new NB fan was connected to the designated header. The bios maybe programmed to check for NB fan activity before allowing the system to complete POST.

Additionally, check your mount points for that NB fan and make sure you don't have anything metal (like a washer) making contact with anything else besides the designated mount hole.

Good luck
 
blackrino9 said:
I see that you upgraded your NB fan. Did you take MoBo out of the case to perform that upgrade? If so, I would be suspicious of something shorting to the board as a result of the re-mount. To diagnose that, take everything out of the case and fire it up on a non-conductive surface and see if you can get it to boot from there.

I would also look to make sure you connected all power cords to the mobo and devices. (24-pin ATX, 4-pin, etc)

Also, I would make sure your new NB fan was connected to the designated header. The bios maybe programmed to check for NB fan activity before allowing the system to complete POST.

Additionally, check your mount points for that NB fan and make sure you don't have anything metal (like a washer) making contact with anything else besides the designated mount hole.

Good luck
Click to expand...

Hi, I didn't replace the NB fan. I replaced the videocard fan if you read the whole post. Anyways, I reset the CMOS like someone said above and I still keep on getting the 6D error. I called Epox and still an answering machine. Did anyone with an Epox motherboard have problems? If so, what number did you call for technical service? I need some answers. I am very frustrated with Epox's technical service. ugh... What you guys think I should do? Very very pissed off.. :mad:
 
It sounds like your board has conked out on ya. I would try to get through with epox (if they answer their stupid phone). If you have some sort of warranty, maybe you could RMA. Good luck ;)
 
Will replacing the battery do anything? I can take the battery out and put it back in and reset the CMOS again at the same time. I heard that replacing the battery can kill the mobo - that true?
 
My bad...
Somehow I got NB in my head instead of GPU.

Same thing though, for the most part. Make sure your vid card is completly seated in the slot, and that you don't have anything going on around the mount points that could cause the problem.

When you were doing all this work inside your case, did you unplug the power to your PC or just shut it off?
 
blackrino9 said:
My bad...
Somehow I got NB in my head instead of GPU.

Same thing though, for the most part. Make sure your vid card is completly seated in the slot, and that you don't have anything going on around the mount points that could cause the problem.

When you were doing all this work inside your case, did you unplug the power to your PC or just shut it off?
Click to expand...
The power cable was completely unplugged when I was switching the PSU and for the videocard operation, I removed my videocard and put it on a cardboard. The ONLY thing that I did was unplug the PSU wires and pull the videocard out. Nothing else whatsoever anywhere on the mobo. When inserting the videocard, could too much pressure have possibly done something to the pins on the mobo itself? Or maybe when I was plugging in the PSU wires into the mobo itself. That's the only thing that I could think of that could have gone wrong while I was doing it. I dunno.
 
Slartibartfast said:
Shot in the dark, but try disabling the serial ports in bios.
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I can't even enter bios to disble anything. It just freezes at the EPOX logo screen. DOS doesn't even load so I cannot hit Delete to enter bios...
 
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