I sent out my copy of Battlefield 2 on November 1st, and I didn't hear anything from the buyer, so I assumed the package was delivered. On the 18th, the buyer sent me a PM asking if the package was sent out, and the tracking information said "Acceptance" when I looked at it.
I called USPS, and the person on the line said the package is probably sitting in the buyer's local post office. I sent him a PM asking him to give them a call, and he said he would the next day (the 25th). I've sent him another message since then, but I haven't heard anything (and he's been on in the past few days).
If he didn't get the package, I want to refund him, but I'm not hearing anything from the buyer, or getting any useful information about the package. He was PayPal verified, so even if the package isn't delivered it should still be mailed back to me, but it could be lost for all I know.
Any suggestions?
EDIT: This has been resolved.
I called USPS, and the person on the line said the package is probably sitting in the buyer's local post office. I sent him a PM asking him to give them a call, and he said he would the next day (the 25th). I've sent him another message since then, but I haven't heard anything (and he's been on in the past few days).
If he didn't get the package, I want to refund him, but I'm not hearing anything from the buyer, or getting any useful information about the package. He was PayPal verified, so even if the package isn't delivered it should still be mailed back to me, but it could be lost for all I know.
Any suggestions?
EDIT: This has been resolved.