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Problem with Shuttle XPC SB95P V2

V

volvo_freak

n00b
Joined
Oct 23, 2006
Messages
3
Hi there,
Fist of all, this is a very long story of me battleing with this system, please bare with me! Thanks Very Happy
I'm having some really weird problems with this barebone system that I built about ago. First of all, here's the system spec:
P4 640 3.2GHz, 925X, 1GB DDR2 4200, Raptor 74GB, Maxtor DM10 250GB, NVidia 6200 Turbocache PCI-E.
The first problem occured about three months after I finish building the system, I originally had two Seagate 120GB config. as RAID 0, it first worked just fine until one day the raid was broken for some reason that I couldn't explain. Then I tried to rebuild the raid and get the system up and running again, BUT some how one of the HDD was not responding during booting, so the system will just hang at the BIOS Splash screen for hours. Then I got RMA for the HDD, and try to do everything all over again without RAID. But a few days after the new HDD has been installed, the system crashed again Twisted Evil . I get blue screen of death every few days and also ramdom reboot, then I swap in the Rapter after that to see if it's just the hdd or the SATA controller that's acting up. The result is that the Raptor worked just fine with the shuttle system, BUT the Seagate HDD I pulled out of the also worked just fine with another system of mine.
With that aside, I try to use the Raptor as my primary HDD in the system, had the OS installed and everything setup. After a few weeks of operation, problem came again Shocked ! First I start to get the random reboot and the long hang time during startup at the BIOS Splash screen. When I try to get into BIOS setup, sometimes it will take hours, sometimes a few minutes and sometimes a few seconds; when I do manage to get into BIOS setup, sometimes the HDD shows up, sometimes not.
I know that there's absolutely nothing wrong with the HDD, I had them in other system and they worked fine, I tried to run all the diag utility from the manufacturer also some third party software and all of them shows no error in the HDD at all. So I was giving it a last shot at trying to get it to work, then I attempted to re-install OS once again to make sure that I can have a clean start and eliminate any issue with software (I'm also pretty sure that there's nothing wrong with the software). So there I go again with the OS installation..... then... the installation shows an error message saying that it cannot copy some file from the XP cd to the HDD (Also I know the CD is perfectly good and damage free, I use the same disc to install over 10 systems and nothing ever went wrong) So I try again and try to go over all the steps including formatting the Raptor, what happened next really got me pulling my hair out... 2% of 74GB took nearly 2 hours to do, then it locked up at 4%..... at the end I had no choice but to press the reset button and start again, and sure enough, that killed the HDD.
Eventhough all that happened to me, I still didn't give up on trying to find the problem that's causing that... so I tried another HDD, and also plug the SATA cable at a different channel, and that worked just fine till now.... However.... I know this story has a lot of twist.... but it's almost the end! However, now the system does not see the optical drive anymore!!!! Shocked Shocked Shocked Shocked (which was never a problem before!) I know the optical drive is good, I plugged it into another system and it works without a hitch. So that's pretty much when I have been doing with this thing until now...... I have to ask for some expert opion on this HDD and Optical Drive killer before I got ask the tech at shuttle...

Anyone out there ever experience problem like this before? HELP~~~
 
So to summarize, you had 3 hard drives die and 1 SATA optical drive die on the same system. You are certain all of these components are dead?

The only thing I can think of that would do all that is a faulty power supply, killing all of the components. Also make sure you are using a surge protector for your computer.

Heat could do it too, if you had that 250GB DM10 in there with the RAID and Raptor, but then you would have to chalk up the optical drive to chance, because I don't think they are very heat sensitive. Is your case hot?

Solution - ask Shuttle for an RMA. I think you have to uninstall everything and RMA the whole case, but they might let you just send the PSU back.
 
Thanks for the reply. But there are a few things I have clear up. The first problem occur when I had only two Seagate 120GB SATA HDD in there, and that killed one of the HDD; however, I wasn't able to determine if it is the HDD problem, all I know is that during that time it hangs when the BIOS is trying to detect the HDD, and when I do manage to get into the BIOS, it's missing one HDD in the list. Another thing is that the optical drive is using IDE, not SATA.
As far as i know, the system doesn't run too hot. When I had windows running, I had a system temp monitor and at normal operation the CPU is around 40~50C, and the HDD is normally around 30~40C, and I think it's in the normal range for a SFF system. So right now my guess is the same as yours that the PSU might be the one that's causing the problem or even the motherboard itself that's acting strange. So I guess I'll call up shuttle and see what they can do about it.

Thanks again, and if you have more idea about this, please let me know!
 
I had a hard disk cable kill 2 hard drives and the IDE controller on a clients motherboard.
It took that many deaths to realise the common problem!
Luckily I didnt destroy the IDE controller on my test PC.

Changing the cable stopped the deaths!
 
Funny that you mention cables... truth is that I also thought about it and did swap out the one that came with it with another SATA cable.... and that "strangled" my Raptor
 
Funny that you mention that you have a SB95P v2.

I have the same barebones system with a GT6600 videocard and a 2.8Ghz CPU using 1GB of memory.

In my system I often lose my harddisk while using the computer, or the internal card reader stops working. I also have had serious problems with my dvd drive. basically, everything IO related.

While the machine is running, and (the only) HDD stops functioning.. windows hangs. When I unplug the powercord from the SATA drive, wait a little for it to spin down... and then reconnect it... everything is peachy again. I tried 2 drives (with the first one I thought it was the drive), but both have the symptoms. I also tried other cables or other master/slave settings, all to no avail.

My best guess right now is that there is something either with the PSU, or with the onboard IO (or bios).

If you ever figure out what it is... let me know ;)
 
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