We have a shared folder on the server in which scans made on the networked copier are placed. Once a scan is complete, we go in and edit the folder names as LASTNAME, FIRSTNAME.
However, we keep getting this error when trying to edit the folder names or delete folders after scanning:
I disabled Indexing for that folder as I thought maybe that is what was causing to be "in use". Unfortunately, the problem persists.
I have noticed that inserting a comma into the folder name always triggers this dialog box, but renaming to just a last name does not.
Also, it appears we can rename the folders normally after several minutes have passed. We need to be able to rename them right away, though.
Any ideas are appreciated.
However, we keep getting this error when trying to edit the folder names or delete folders after scanning:
I disabled Indexing for that folder as I thought maybe that is what was causing to be "in use". Unfortunately, the problem persists.
I have noticed that inserting a comma into the folder name always triggers this dialog box, but renaming to just a last name does not.
Also, it appears we can rename the folders normally after several minutes have passed. We need to be able to rename them right away, though.
Any ideas are appreciated.