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Problem with internet connection

A

Andrew83

n00b
Joined
Sep 11, 2007
Messages
40
Sorry for the long drawn out explaination that is to follow. I hope it has some relevance to solving my problem though.

Ive got some kind of annoying problem with my internet thats happened before, but this time I cant fix it. Last Sunday I used my computer and everything was working fine. I didnt make any changes to any settings, just used my computer like normal people do.
Wednesday, my mom goes on her laptop, which is set up through the wireless network in my house (my PC is connected directly to the modem & router). She checks her email. Everything is cool. I go on my PS3 to check my mail that night (didnt feel like booting up my computer) and its giving me an error that its not getting a connection. So I turn off my modem and router for a few seconds and turn it back on, which usually solves the problem when I lose my connection. No luck. So figure its a service problem.
I go on my computer the next morning and I cant get online through that either, so I figured that its the same crap I have to go through with AT&T from time to time with manually setting up my connection all over again. I don't know why all my settings get screwed up every once and a while with me making no changes to them. Their customer support techs over in India cant seem to give me an answer to this problem either, which has been happening over the course of 2 computers now.

So I set everything up again through Internet Explorer--->Internet Options--->Connections--->Setup---> Setup a new connection. At this point it only give me the opion to set up a Broadband (PPoE) After that I enter my ISP, Password, and Connection info and set up a connection. Everything works cool, I can browse the internet, but when I reboot, thats when I get problems. I used to be able to boot up, click Internet Explorer, and be online in seconds. Now it goes through this whole process of trying to dial into and connect to AT&T's network, which is the only way I can get online. Normally I would want to keep the setting "Never dial a connection" checked, since Im using a DSL line that I always want to be on. My problem is that once I tick that option, I can't get online anymore at all.

Any thoughts on whats causing this?

Oh, and all anyone has to say is that this problem, as well as the may other issues I have, is related in some way to the copy of Windows Vista Home Premium that is running on my computer, and I will gladly format the crap out of my system. I am soooo ready to go back to XP.
 
You shouldn't need to setup any type of connection on your computer in order to get on the internet through your router. You may need to setup the PPoE crap on your router maybe?

 
Yes, login to the web interface from your router, if you do not know the ip of your router, open command prompt and type in ipconfig /all, Your default gateway is the address of your router.
 
I dont even have my router hooked up at this point and its giving me this problem. I just have the DSL modem hooked up right now. Im trying to solve that problem before I even get into setting up my router again.
Last night I tried doing a system restore back to about a week and a half ago before all this crap started and that didnt even solve the problem. I just dont get how this problem occurs so often with me making not changes to any of my settings.
 
What I would do would be to hook everything up the way you intend it to be ex(DSL Modem-->Router-->Clients (laptop, PS3, desktop, etc). Login into your router's web page (usually 192.168.1.1) and setup PPoE. This way your router will deal with your PPoE settings while it acts as a DHCP server for your internal LAN. Hopefully I didn't miss any important details (I'm tired) and this helps you out
 
So by setting it up like this, my router is kinda telling my modem to always stay connected, allowing other people in my house to get online, even when my computer is off and not connected?
 
Andrew83 said:
So by setting it up like this, my router is kinda telling my modem to always stay connected, allowing other people in my house to get online, even when my computer is off and not connected?
Click to expand...
Typically with a scenario with yours, you want the router to handle everything relating to your intranet and Internet. Just as long as your router is powered on and configured correctly, people will be able to access the Internet if they're connected to it via wired or wireless.
 
No luck with anything you guys suggested. I couldnt even get my router to set up. I go through the whole process of setting it up, plug in the modem first, let the computer do its thing, plug in the router, then it wont go any further. Its telling me I should try resetting the router by holding the button on the back for 5 seconds, but that doesnt work either. Thought it might be a problem with Vista, but I tried the whole process on my moms XP laptop, and had the same problem. Is there any way I can I tell if my router is shot?
 
Andrew83 said:
No luck with anything you guys suggested. I couldnt even get my router to set up. I go through the whole process of setting it up, plug in the modem first, let the computer do its thing, plug in the router, then it wont go any further. Its telling me I should try resetting the router by holding the button on the back for 5 seconds, but that doesnt work either. Thought it might be a problem with Vista, but I tried the whole process on my moms XP laptop, and had the same problem. Is there any way I can I tell if my router is shot?
Click to expand...
Can you log into your router?
 
If you mean by goin through internet explorer and entering 192.168.1.1, then no. I also did ipconfig in the command line and if Im not mistaken, it's showing my gateway as 0.0.0.0
 
first off, do you know if you actually need to setup ppoe? often times that information can be put into a modem by the isp and you wont need to touch it on your computer/router. ppoe basically logs you in and authenticates you like a dial up connection would, but unless they gave you all that info, you should havent to set that up. If for some reason you do, most routers have a option to let you setup ppoe on them so that they can take care of that before they route to the internal computers.
not all routers use that 192.168.1.1 ip. figure out what you have, and look up the default ip online.
 
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