Problem with Desktop

[mikeohara]

Hey all,

I've been having problems with my desktop hard locking on Windows 10 Pro. I can load into a game and play for any time I want, but if I need to open say Chrome or Waterfox; it'll hardlock within 15 minutes and I have to force a reset. I was using a GeForce GTX 960 (see signature), but I have been having this issue for at least a quarter.

What I have tried so far:

1. Uninstalled nVidia drivers with DDU (it has happened on both 372.90 and 362.00). System will hard lock.
2. Tried another card (I have a GTX 680, and the issue was duplicated with it installed too)
3. Changing nVidia specific settings (e.g. link state/power state for PCI-E)/enabling Debug Mode

What I have not tried:

1. Not replacing the PSU to see if it is faulty and the culprit. I am guessing the 12v rail the GPU is connected to all of a sudden just drops. Everything else is fine

I'm wanting to know if there is anything else that I can do before I begin the RMA process with Antec over the PSU (or just buying another PSU with my GTX 1070.

 

[Deleted member 88227]

What does the Windows event log say after you reboot?

 

[evilwon]

Nothing in your event logs? Sounds more like a hard drive, possibly the RAM. Not much to mess with on systems these days.

 

[rhansen5_99]

Check out the Ultimate Bood CD / USB and run some memory tests (Memtest x86), and run some tests on your HDD. Also might be a good idea to clean out the crud from the system, check the capacitors, and check out your cpu temps. Also run stress tests on the box, and if triggered might more directly point to the power supply.