Problem registering BFG 9600GT card

D

deadman_uk

[H]ard|Gawd
Joined
Jun 30, 2003
Messages
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I am having some problem with registering my dad's BFG 9600GT graphics card. I login the BFG website using my newly created account and fill the UPC Code and Serial Number. For the UPC Code I enter "876x58xx18x3" (x's are numbers I've changed for forum use) and for the serial I enter "BFGR96512GTOCE" (even though on the box it says this is the part number). I also enter a description, however, when I click the register button, it says "Sorry, that serial number is already being used." and the UPC code (not the serial number that the error message reads) is highlighted red.

I purchased this card brand new from scan.co.uk, why does it say it's already in use? I would appreciate any assistance as my dad would like a warranty service.
 
sanitarium16 said:
Maybe the card was returned and resold. I would call BFG and explain the situation to them.
Click to expand...

I may have to, but the card was new, sealed in cellophane and I don't see why someone would purchase a card, not open it, then return it.
 
deadman_uk said:
I may have to, but the card was new, sealed in cellophane and I don't see why someone would purchase a card, not open it, then return it.
Click to expand...

Maybe the person bought it and registered it without opening it then realized he didnt want.....could be anything.......definatley call BFG.
 
Where is BFG's contact telephone number? I go here:

http://www.bfgtech.com/contacttech1.aspx and I see numbers but nothing that looks like a telephone number, and it says something about this is a toll number?? Does that mean it's going to be a really expensive number?

Does BFG have a UK number?
 
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