Problem reformatting and installing Windows XP

[rockzilla]

A coworker asked me yesterday if I could come over to look at her computer. She said she wanted to get everything cleaned off, and get a new version of XP installed. I thought "no problem right"... I went over there and found that Windows wouldn't even load, it freezes during startup every time. I tried safe mode, same thing. So I get the Windows XP disk and boot from the CD. It starts loading the different windows files but freezes at "loading windows setup" or something like that. What alternative methods can I take to reformat and get windows xp installed.

I’ve searched google but all the returns are instructions for using the windows cd.

 

[FiZ]

You may want to check for faulty hardware, try memtest86 so you can cancel out the RAM and go on from there. Make sure everything is secure in the computer and that there isn't a mass amount of dust in the CPU heatsink or anywhere else.

 

[rockzilla]

Alright, im going over there later tonight. I'll take the case off and check everything.