Printer quit printing...?

[Parker]

I have a HP Deskjet 970c series printer. It's been working perfectly up until I tried my BIOS update that went sour and reset the BIOS to default. This leads me to believe that there is something in the BIOS perhaps that needs to be reset. So far I went through all of the troubleshooting steps in Windows to see if it could be fixed that way first. It will not print any documents, test pages, in Notepad, or in command prompt. I deleted the printer and reinstalled the software for it. Upon installation of the software it asked to connect printer to computer, when I did that it did not recognize a printer as being connected. However, I was able to complete the software install. Any ideas?

 

[zoobaby]

Assuming connected over USB. Make sure your USB drivers are up to date. Also make sure of your usb settings in BIOS. You may need to toggle the USB Legacy support option.

 

[Parker]

Connected via parallel port.

 

[NulloModo]

Do you need color? If not, get yourself a USB based laser printer, in the far run far lower cost per page, don't have to deal with ink cartridge jams, and they just plain work.

 

[Parker]

Do you need color? If not, get yourself a USB based laser printer, in the far run far lower cost per page, don't have to deal with ink cartridge jams, and they just plain work.

Thanx but not an option for me.

 

[zoobaby]

There are some BIOS settings for the parallel port, I can't remember them off the top of my head, but there should be 3 settings. Try each one.

In the BIOS these settings generally can be found under 1284 or Centronics or Parallel Port.

 

[w1retap]

For a printer, set the parallel port to ECP mode. (in bios)

 

[Parker]

There are some BIOS settings for the parallel port, I can't remember them off the top of my head, but there should be 3 settings. Try each one.

In the BIOS these settings generally can be found under 1284 or Centronics or Parallel Port.

Bingo! It was disabled. Printer works once again. Thanx