Printer Problems

[AnAngelsDeath]

At my abode, we have all the computers (2 desktops and 1 laptop) on a network and we got 1 of the desktops and the laptop networked to share a printer. Well the problem I'm having is; Tonight we tried to print something from the laptop to the main printer. the Spool.exe process keeps popping up and its tweaking the laptop out (making things like IE not respond and it wont let me run AVG or pretty much anything) so we ended the process tree and it went away for a sec but it keeps coming back. So we went on to the main computer that is hooked directly to the printer and went to the printing process it and tried to cancel the print but it wont let us, its like stuck on this loop. But yet its not printing anything. Sorry for the long-winded post but i'm so confused, i'm good with computers but i dont know anything about printers. HELP PLEASE !


thanks in advance for any helpful replies

 

[dr.sandman]

You didn't get it narrowed down very well for us so it could be a lot of things. Try the basics first. If a print job is stuck it is very common to not want to clear from the print que until the system with the printer attached to it is rebooted. See if the desktop with the printer attached can print. Try to uninstall and reinstall the drivers on the laptop. If you don't want to have to keep the machine with the printer running all of the time you can use a usb print server. http://www.newegg.com/Product/Product.aspx?Item=N82E16833139009

 

[engiNURD]

before restarting the whole system, stop/restart the printer spooler service and see if that helps first.