Please help -- Windows 8 & Internet Explorer

[Etherton]

Anyway to fix this error or install IE 10 (or lower) on Win 8.1?

Chrome user here but my work - DirecTV - insists on using Internet Explorer - for everything! I have to use a program called Siebel that requires active X. I have tried every browser out there and have only gotten it to run with IE. The company provides us with POS go-books so I am using my own Samsung Ultrabook which was running Win8. IE10 run Siebel fine but when I updated to 8.1 along came IE 11 and I have tried pretty much everything to get it to run but get an error :

"Your version of the Siebel High Interactivity Framework for IE required for use of this Siebel application may not be current. I order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security setting are correct and then log into the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings."

Please help!? In Windows 8 there was a desktop mode and a metro mode which appears to have been taken away and just metro remains. I wish I could run this on Chrome, Firefox, Opera, ect... but alas IE is it...

 

[Kotak]

I think you are having compatibility issues.

Try re installing direct x completely or updating it.


If you have Siebel web app:

Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.

According to Microsofts website for a user who asked if it was possible to install IE 10 on windows 8.1
"Hi Tim,

Thank you for posting this question on Microsoft Community Forums.

I would like to inform you that Internet Explorer 11 is a part of the Windows 8.1 update. It is not possible to roll back to Internet Explorer 10, while Windows 8.1 is installed.

I hope you find this information useful. If you have any further questions, regarding Windows operating systems, I request you to get back to us."

I will do more research and get back to you.

 

[Kotak]

I think you are having compatibility issues.

Try re installing direct x completely or updating it.


If you have Siebel web app:

Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.

According to Microsofts website for a user who asked if it was possible to install IE 10 on windows 8.1
"Hi Tim,

Thank you for posting this question on Microsoft Community Forums.

I would like to inform you that Internet Explorer 11 is a part of the Windows 8.1 update. It is not possible to roll back to Internet Explorer 10, while Windows 8.1 is installed.

I hope you find this information useful. If you have any further questions, regarding Windows operating systems, I request you to get back to us."

I will do more research and get back to you.

 

[Kotak]

I think you are having compatibility issues.

Try re installing direct x completely or updating it.

If you have Siebel web app:

Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.

According to Microsofts website for a user who asked if it was possible to install IE 10 on windows 8.1:

"Hi Tim,

Thank you for posting this question on Microsoft Community Forums.

I would like to inform you that Internet Explorer 11 is a part of the Windows 8.1 update. It is not possible to roll back to Internet Explorer 10, while Windows 8.1 is installed.

I hope you find this information useful. If you have any further questions, regarding Windows operating systems, I request you to get back to us."

You may also contact Siebel directly and see if there is a patch.

I will do more research and get back to you.

 

[evilsofa]

See this:

http://msdn.microsoft.com/en-us/library/ie/hh920753(v=vs.85).aspx

Substitute "Metro" where they say "the new Windows 8 browsing experience", . I think that means you need to either make your work holler at Siebel to update their software, or you'll have to roll back to Win8 and IE10.

Here's how you adjust ActiveX filtering, which I think may only help with the desktop mode, but I leave it here just in case:

http://windows.microsoft.com/en-us/internet-explorer/use-activex-filtering#ie=ie-11

 

[Kotak]

I think you are having compatibility issues.

Try re installing direct x completely or updating it.

If you have Siebel web app:

Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.Open the Siebel web app, press F12, go to Browser Mode and select Internet Explorer 7 or 8, and see if you can work fine.

According to Microsofts website for a user who asked if it was possible to install IE 10 on windows 8.1:

"Hi Tim,

Thank you for posting this question on Microsoft Community Forums.

I would like to inform you that Internet Explorer 11 is a part of the Windows 8.1 update. It is not possible to roll back to Internet Explorer 10, while Windows 8.1 is installed.

I hope you find this information useful. If you have any further questions, regarding Windows operating systems, I request you to get back to us."

You may also contact Siebel directly and see if there is a patch.

I will do more research and get back to you.

 

[Etherton]

Thank you for the tips. I was just trying to log in and it appears they are down for maintenance now... I will check back tomorrow. I really appreciate the help guys!

 

[Kotak]

Thank you for the tips. I was just trying to log in and it appears they are down for maintenance now... I will check back tomorrow. I really appreciate the help guys!

No problem at all!

Let me know what works!

-Kotak

 

[Void]

Don't know if this is something that will help, but it does tell how to get to desktop mode.
Sorry if it's not helpful.