Outlook: Why are Rules and Alerts Not Working Right

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Limp Gawd
Joined
Oct 19, 2007
Messages
381
When I put a rule in, I find that the junk mail filter catches the email and puts it in the Junk Folder where the my rule is meant to put the email in the delete bin.

Basically, I created a simple rule that looks at the email's subject and body searching for a long list of words (sex, cialas, viagra, get your free, etc..) and set the message to delete.

All the emails still fo to the Junk bin.

What am I doing wrong.
 
Exchange's rule takes precedence over client rules. If the Exchange server (and it's filtering program) tells a mail to go to Junk Mail, thats where it'll go.

Try this instead:

Open Outlook (assuming you have 2003)
Click Action, then Junk Email, then Junk Email Options.
Check Permanently delete instead of putting in Junk Mail..
 
Good question. lol

I don't have that Junk Email option selected. I delete spams and junk mail myself because since I'm the IT guy, I need to see what we're getting so I can make adjustments with our Exchange filter.

What I do have enabled is "empty Delete Folder on exit" so when I shut down Outlook, my Delete folder purges itself.

(Tools > Options > Other tab > Check Empty Deleted Items..)

Either you'll have to find out on your own or wait for someone else to reply to this post lol
 
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