Outlook 2003 problem.

[shatterstar]

Hey guys so a co-worker of mine asked me to take a look at his machine since he is not very computer savvy and has a problem with his Outlook. Basically he claims that he used to be able to copy an attachment file from an email and paste it onto a new email when the original email (the one with the attachment) has been closed. His exact steps as he mentioned are:

- Open E-mail with attachment
- Right click and copy attachment
- Close Window
- Open New Email window
- Paste the attachment inside the body of the E-mail so it would be sent out.

As of recently its gives a message asking if the contents should be saved onto the clipboard.

Also when going by the exact same steps as he did the after pasting nothing comes up. (stays blank)

I have tried Copying and Pasting while the original window (where the attachment is stored on) still open and it worked just fine.

Dragging and dropping into new window also worked just fine.

Saving file also works fine.

However he finds all other methods are a hassle to him and wants it back the way it was.

I have tried searching online and saw something about typing "Regsvr32 /i shell32.dll" might fixed the problem which I did but no luck.


Any Ideas?
He's on Windows Xp with latest service pack.