Most of the time, going from one email to another has like a 5-10 sec delay in the preview pane and when you double click it to open. The outlook account is hooked up to a exchange server, but sometimes its flawless, sometimes not. I read on microsofts site that Instant messaging with it causes this problem, but when i close down all forms of IM, its still the same. Plus they say SP1 would fix it, but im SP2 right now. Anyone have a clue?