Optical Drive disappeared (Windows 8)

[jblue42]

My LG Blu-Ray burner has disappeared from windows 8, I think this may have happened when I installed daemon tools lite last week (?) not entirely sure, just noticed.

In computer management there is a yellow exclamation by the drive:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Unable to Load Device Driver}
%hs device driver could not be loaded.
Error Status was 0x%x

I have tried changing SATA ports, uninstalling and auto reinstalling drivers on restart, BIOS detects the drive fine, not sure what is going on here

Any ideas?

 

[deaedius]

If you suspect a program is at fault, uninstall that program and see if there are any changes in behavior.

Also it is possible that the drive is toast and it's just by chance. I've seen weird stuff like that before with crazy timing.

 

[jblue42]

Oh, yes I definitely tried uninstalling daemon tools, nothing..

 

[deaedius]

Disable the device in device manager and uninstall the drivers if it allows you. Then reboot? Maybe roll back windows to a previous day if you have restore points enabled.

 

[jblue42]

Nada, I will try the drive in another PC tomorrow and report back

 

[jblue42]

quite strange, the drive is working just fine on a different PC
detected and reads/writes fine on a windows 7 PC

 

[jaffy]

This should fix your issue: http://support2.microsoft.com/mats/cd_dvd_drive_problems

Otherwise you'll need to manually apply the upper/lower filters fix: http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm

 

[jblue42]

Nice, thanks. My problem appears to be fixed.

I ended up following this (step 6) upper and lower filter deletion:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03370738&cc=us&dlc=en&lc=en#c01895589_filter

I uninstalled all programs associated with the optical drive (powerDVD, anyDVD, imgburn, daemon tools) Then deleted the upper and lower filters according to the above link. Working again.