My brother in Alaska was just telling me his computer routinely needs as many as six restarts just to get it booted into Windows. He claims it goes something like this: when first turned on, the machine displays a blank screen - no activity. After a restart, it boots to the Windows XP loading screen, which freezes. Another restart and he find himself at the XP boot menu, where he opts to boot normally. It freezes at the loading screen again. Repeat, and it finally gets into Windows, but freezes at the desktop. Once more, and it finally loads normally.
My immediate reaction was to question the power supply, but he insists this behavior is more or less repeatable; it almost always has to be restarted multiple times, each subsequent restart getting the machine closer to usability. I'd expect a bad or inadequate PSU would not be quite so predictable. I suggested heat (or cold, since this is Alaska), but he reports a very normal ambient temperature. Bad motherboard, perhaps? RAM?
The problem is nothing I can think of would account for the regular, cyclic behavior he's seeing. I'd love to take a look at the machine, but it's a bit far for a house call. Any suggestions?
All I have available for specs currently are (I think) a P4 ~3.0 and ~550w PSU. I'll try to get more details.
My immediate reaction was to question the power supply, but he insists this behavior is more or less repeatable; it almost always has to be restarted multiple times, each subsequent restart getting the machine closer to usability. I'd expect a bad or inadequate PSU would not be quite so predictable. I suggested heat (or cold, since this is Alaska), but he reports a very normal ambient temperature. Bad motherboard, perhaps? RAM?
The problem is nothing I can think of would account for the regular, cyclic behavior he's seeing. I'd love to take a look at the machine, but it's a bit far for a house call. Any suggestions?
All I have available for specs currently are (I think) a P4 ~3.0 and ~550w PSU. I'll try to get more details.