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Not Receiving an IP Address

M

Mike2002

n00b
Joined
Jun 28, 2003
Messages
45
I was away from my computer for a few weeks and came back to find that it didn't have an internet connection. The computer is behind a router and i've confirmed that the router works perfectly and the cables are fine. The IP address that I am getting from the router is 169.xxx.xxx.xxx so I know that is wrong. I tried to repair the connection and that failed. I also went into the command prompt and tried to release and renew the IP address but it tells me that is can't do it because "it cannot contact my DHCP server." So I have no idea what else to do now.

PS...I did a system restore and that didn't help with anything. I have also confirmed that the router, cables, and port I am using is working fine.
 
dhcp isn't working on the router, therefore you will need to enable it before what you are trying will work.
 
How did you confirm that the router and cables are working fine? Did you physically use another PC and it worked?

Have you tried setting your IP address manually and seeing if you can ping the router after that?
 
have u tried just unplugging the internet connect as well as the router and plugging them back in.

like said you have no dhcp, leaving me to think the router lost its setting sometime during the break.

try reseting, but how exactly did u test the router?
 
Can you set your pc to a static ip address, then try to ping the gateway address, and see if you can get to the net?
 
I confirmed the router and cables worked by plugging my laptop into the port with the same cable as I am using with the desktop that cannot get online. I have another computer plugged in as well that is working fine and the wireless connection is also working fine which leads me to believe that the DHCP is working fine on the router.
 
is your pc on static ip? did you manual enter an ip? or is it configured to get an ip automatically?
 
I would try to set the ip address to something within the subnet of the router DHCP addresses and see what happens,
 
I manually entered an IP address in the range of my router, and it still tries and tries to load any webpage, but it fails. I tried going to google by entering their IP address [72.14.207.99] but that also failed. When I tried to ping google though through the command prompt, I was able to get a response 2/4 times so it sounds like its making a little connection at least.
 
This is caused by physical hardware problems. Either the cable, NIC, or port on your router are bad/flaky.

To test run a continuous ping. start>run>cmd>ping -t google.com

it will ping until you stop it with ctrl+c. That will give you a better picture of your packet loss.

Start by replacing the patch cable, run ping tests, if your problem still exists, try a different port on the router, if your problem still exists, replace your NIC.
 
So I found the problem. Well not really a problem but a way to fix it. I just start to turn the computer off, unplug the power cord, and flip the switch on the power supply and that seemed to fix it. That reaffirms my thoughts that a proper shutdown and restart can fix and problems with a computer.
 
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