No sound

T

TranquilRed

Gawd
Joined
May 28, 2005
Messages
632
I built a new machine from the ground up recently. Everything works flawlessly other than the sound. The soundcard I have is an Audigy 2 ZS and I'm positive it works as it was in a previous machine. I installed the latest craptastic Creative drivers but there's no audio on anything. Thoughts?

Problem resolved. I am stupid.
 
are you speakers plugged in? Turned on? Plugged in correctly? Is your soundcard detected in Device Manager and does Windows say it is functioning? Do you have the volume turned down on your speakers or on your computer?
 
Onboard sound is disabled. The "speakers" in question are iceMat Siberias and they are plugged in correctly. Volume levels are fine, card is detected in device manager and has no errors.

It is worth noting that in device manager there are two problematic devices. "SM Bus" and "Unknown" which lies on the PCI bus but has no other details. Could these be the problem/related?
 
you won't know until you resolve it. The newest mobo drivers may solve that problem
 
Well, I'm on a new install of XP Pro. I solved the SM Bus and Unkown device problems. The solutions were Intel chipset drivers and aBit uGuru software respectively. I've moved the Audigy to a seperate PCI slot and re-installed the drivers. The problem persists. I'm out of solutions. The motherboard is an IP35 Pro, are there known conflicts that I'm not aware of?
 
are you using a headset instead of traditional speakers? (not that it matters, but just trying to piece this together)

Have you tried connecting a different headset/speaker system to your rig to eliminate that as the point of failure?

Just for giggles, have you tried plugging into each of the ports on the back of the sound card while you have music or something playing?
 
blackrino9 said:
are you using a headset instead of traditional speakers? (not that it matters, but just trying to piece this together)

Have you tried connecting a different headset/speaker system to your rig to eliminate that as the point of failure?

Just for giggles, have you tried plugging into each of the ports on the back of the sound card while you have music or something playing?
Click to expand...

Yes, it is a headset. I've plugged it into every port on the sound card just for the hell of it, but I haven't tried the headphones though I'm 98% certain that they are not the problem. I'll try them now.

Edit: Tested with stereo, they work perfectly.
 
even though you disabled the on-board sound in the BIOS, does windows still see it in device manager?

is the windows audio service running on your computer? If that has failed you won't have any audio no matter what you do.
 
The items I have in Sound, Video and Game Controllers are as follows:

  • Audio Codecs
  • Creative Game Port
  • Creative SB Audigy 2 ZS (WDM)
  • Legacy Audio Drivers
  • Legacy Video Capture Devices
  • Media Control Devices
  • Video Codecs

I can't find anything else relating to sound in any way, so I would assume that the onboard audio is not listed.
 
goto run and type services.msc

Look for an entry in there called Windows Audio or something like that and make sure it is running.
 
blackrino9 said:
goto run and type services.msc

Look for an entry in there called Windows Audio or something like that and make sure it is running.
Click to expand...

Yeah, it's set to automatic and running.

The sound card is an OEM from Dell that came out of an old computer. Could it be that it's not on a Dell motherboard anymore?
 
that shouldn't matter but I wouldn't put it past Dell to make it proprietary.


Did you go to Dell's website to locate the correct driver for the sound card?
 
blackrino9 said:
that shouldn't matter but I wouldn't put it past Dell to make it proprietary.


Did you go to Dell's website to locate the correct driver for the sound card?
Click to expand...

No, but it ran on the same driver in the actual Dell machine.

Turns out, I can't install Dell drivers anyways thanks to proprietarity.

Problem resolved. I am stupid.
 
I see what you mean :D
Its happened to most of us.
 
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