No Icons On Computer

[daveyjwin]

I received this email from my brother, and I don't really know where to start with it, so I thought I'd post it up here to see if anyone has any ideas. He got this computer almost a year ago, and to the best of my knowledge, has not had any problems since...

I was calling about my computer. It was running slow Monday night and I restarted it - then the blue chkdisk process screen came up, it did its thing, but when windows came up, there were no icons anywhere, no task bar, no start menu, just my desktop photo and the cursor. Can’t right click the desktop can’t do anything, except for control-alt-del brings up the security thing and I can run task manager, shut-down/restart and all that. Through task manager, I was also able to do a couple things, like open word docs and run a program which dad said was supposed to rebuild icons (didn’t do anything though). My goddam screen saver comes on though. Tried to run it in safe mode, but it was essentially the same damn thing with all the same symptoms in safe mode. Tried the thing in the startup F8 menu about returning to last good configuration, same thing. If you have any bright ideas I’m all ears, but if not I’m going to try tech support at ibuypower later. Cheers.

 

[DeaconFrost]

If he can get the Task Manager open, have him go under File, and Select New Task. Have him enter explorer.exe and see if that fixes the problem. It isn't a full fix, just a workaround for now.