Newegg RMA

M

mobusta1

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May 1, 2008
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I didn't know where else to post this but since this deals with a video card I thought I'd just post it here. I've never dealt with newegg's rma so I was wondering if they send the item first or do they wait until I send it to them and they send me the replacement once they phyiscally have the defected item.
 
Fill out an RMA request. Then they will provide the RMA address and RMA number that must be clearly visible outside the box. You ship to them any method you want and once they receive it, they will test the product and if proven to be defected they will ship out a replacement for you (usually new).
 
Newegg have for me personal the best CS from all the etailers. And RMA with them is whitout any problems. But yes you have to send them your VGA , then when they recieved usually takes like 2-3 days before they ship the replacement.
 
Newegg has been one of the best online retailer's I have dealt with...had a defective 750i FTW and contacted CSR...promptly created a RMA request and I didn't even have to pay shipping...They provided me with a shipping label and even had UPS pick up the package...

This is what brings me back whenever I need something and something quick...to the Newegg Rep...Keep it up
 
if u contact newegg, they will only process a free return rma for you. they do not take telephone orders. you have two options. return it and wait a few days to get another one or order another one right away.
 
Dear Customer,

Thanks for taking the time to post your informative review. We greatly apologize for any inconvenience you have experienced due to your situation with this defective item. At your earliest convenience, please contact Alex at 800-390-1119 ( dial 25040 immediately ) or by email at alex.a.villarino@newegg.com for further assistance.
 
This is one of the reasons why I buy local... If I get a defective product it's replaced immediately.
 
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