new printer but problems ..help?

B

big_i182

Weaksauce
Joined
Mar 7, 2004
Messages
95
i just bought a new printer, HP psc1500, and just like with my last printer, when i hook it up to the comps usb port, it detects it, but somehow not as a printer. it recognizes it like it recognizes my ipod when i hook it up. i have other things hooked up to usb ports, but i only have problems with the printer. this is the second time this has happened. it says the printer is working fine, but it just has a problem with the hookup apparently. sorry if i sound like a complete idiot but i just need help... it says the specified port is unknown and cant install the hardware.

thanks
 
With my HP printer the instructions had me install the software first then connect the printer. Did you do the same thing? Are you hooking the printer thru a USB hub or directly to a port on the computer itself?

Try a different USB port. Try deleting the usb ports in Device Manager and letting Windows reinstall them. Try disconnecting the other usb devices and try a different USB cable. If possible also try the printer on another computer.

If none of that works, I am stumped but you could contact HP.
 
i was on the phone with HP for about an hour and she said its a problem with windows plug and play , after doing like everything possible, she said that i should system restore, i did and sincemy last restore i havent made any changes, so that accomplished nothingand was pointless, and now the last resort is to reinstall my OS. which i woud just rather not do....what can i do?!?help pleaaaaseeeee

heres screen shots
http://img450.imageshack.us/my.php?image=untitled3ar.png

http://img442.imageshack.us/my.php?image=printershit4ia.png

http://img381.imageshack.us/my.php?image=huhh8vp.png

ughh
 
YGPM...

I just sent you a big ass pm on this. Let me know how it goes.

 
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