New Gateway trouble, or nightmare, please help

TimothyB

[H]ard|Gawd
Joined
Feb 25, 2004
Messages
1,167
Well, it was one of those things where you had one problem, you try to fix it, and bang, another problem until you give up and do a system restore. This is for my roommates new Gateway.

The only problem was this Media Center computer using a Hauppauge TV PVR PCI card that came with it. After doing the simple MC setup it had all the channels grainy and messed up with only noise for audio. I mean, who sells a computer without a working TV configuration. Is this an issue with Hauppauge, or an issue with Media Center?



My troubleshooting so far, and how things go from bad to worse:

I tested DScaler, and except for a few odd channels that were messed up, 98% of the channels worked, real clear and good audio, yet the same channel in Media Center looked horrible, talking wavy lines, half the color gone, grain, and no audio except noise.

I tried dling drivers from Hauppauge, didn't seem to do anything besides install, the drive on the tv card stayed the same.

So I though, what the heck, update the video drivers while I'm at it. The computer uses an intergrated geforce 6100. (full specs below). So I got to nvidia, it was using some forceware 81 something. The latest was 91 something. I install and restart.

Then it happened. It was still at the 1440*900 resolution for the 19inch Gateway widescreen, but at 8bit. I try to make it 32bit and it chooses a lower resolution, as I drag the resolution up it goes to 16bit and stops at too low of a resolution.

I then look and notice the monitor is now as plug-n-play, while before the new drivers it had the correct model number. I try everything, auto online update, searching, picking form a list and couldn't find the dang driver. The only cds that came with the computer were a recovery disc, and the monitor came with some EzTune crap that has no driver on it. I go to Gateways website and I find the info on the monitor and it doesn't give a link to the driver, all it gives me under installing driver is instructions on how to install EzTune. No way to get the freaking driver from them.

After all that I give up and check for a restore point before all this. I select a point from the day before. It restores, took a few minutes, it restarts, but then would practically get stuck on startup, it would show the background, but mouse wouldn't move. Only thing I could do is hit ctr-alt-delete and try to restart, which it sat at saving user settings forever.

So now it's restoring the computer with the recovery partition.


System Gateway GM5084:
Athlon 64 X2 Processor 4200+
2.2 GHz
Bus Speed: 2.0 GHz
L2 Cache Size: 2 x 512 KB
Memory Speed: PC-3200 (400MHz)
Installed Memory: 2 GB
Hard Drive Capacity: 320 GB
Shared Video RAM (Max): 128 MB
Intergrated GeForce 6100 (but avail 16x PCI-E)
DVD Burner
Hauppage TV PCI PVR (Uses ATI Theater 550 Pro I think)
 
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