New broadband help

R

RussianHAXOR

Supreme [H]ardness
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Mar 14, 2007
Messages
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Alright, so some of you guys know i recently upgraded from a 1.5 Megabit to a 15+ Megabit internet connection. The thing is, we upgraded mostly because it was ...

1. Slow
2. Disconnecting often
3. Not free anymore

But now, with our new Modem its giving us the same thing. We connected directly to the modem and no issues at all, so we replaced the router... and it still disconnects us periodically. Note, that we have 1 modem and then 1 router and then one switch and then a switch running off the other switch. We have about 7 computers on the network with usually 3 printers. Most of the time there are usually 3 active users online, sometimes 4 but it doesnt seem to be based on usage. What i want to know is, what could be causing these periodic disconnects and how do i fix it?

Our old Router was a Dlink 624 and some Dlink switch, and then we upgraded to another Dlink wired router. What i was curious to know was if i needed a gigabit router as opposed to these 10/100 ones.

Thanks for any help, this is driving me crazy and i refuse to let my dad get rid of our fast cable because of this.

My theory is that these 10/100's cant handle the demand of so many switches/routers or that the packets are being lost somewhere because of the cascade. But the thing is... we've tried connecting DIRECTLY to the new router and it does the same thing.:confused:
 
Sounds like a wiring issue IMO. You probably swapped out routers and modems but left all of the original Ethernet cables in place?

If so start swapping some out.
 
LoStMaTt said:
Sounds like a wiring issue IMO. You probably swapped out routers and modems but left all of the original Ethernet cables in place?

If so start swapping some out.
Click to expand...

Well, what do you mean by wiring issue? Do i need to change my wiring? If so, why?
 
As in swap out your ethernet cables for new ones or re-crimp the ends. Its possible one of the wires is messed up and just connects/disconnects every so often.

I have seen it a lot out in the field.
 
Thanks, ill definitely do that.

Does anyone else have any other suggestions?
 
wat kind of modem? dsl or cable?

if cable could be signal strength, how many splits are in the house, yada yada yada
 
start at the last known good one. work your way back till you know it breaks. then replace whats associated with that. cables/ac adapters/switches.
setup a ping -t and let it ping for....however long. see if it drops any packets at all. maybe its still dropping some packets, just not the connection all the time.
call the ISP and make them test your line.
 
marley1 said:
wat kind of modem? dsl or cable?

if cable could be signal strength, how many splits are in the house, yada yada yada
Click to expand...

Its cable, and There are exactly.... 3 printers 4 desktops and 3 laptops. Also, i think i will try to work my way up. I know my computer pings without packetloss.
 
thats not what i mean by splits. how many tvs are in hte house.

pretty much the ideal setup for cable modem:

line coming into house from pole, goes into a 2 way splitter, split 1 goes to the cable modem, split 2 goes to the rest of the tvs (add more splitters down the line, but always after the cable modem splitter).

if you have say 6 tvs in the house you may just have a 6 way splittler in your basement so your cable modem is getting a shitty signal.

i never get these threads tho, its seems like common sense to call the ISP first. they will run a line test and all the signal tests and let you know if its a problem on their end or your end.
 
marley1 said:
thats not what i mean by splits. how many tvs are in hte house.

pretty much the ideal setup for cable modem:

line coming into house from pole, goes into a 2 way splitter, split 1 goes to the cable modem, split 2 goes to the rest of the tvs (add more splitters down the line, but always after the cable modem splitter).

if you have say 6 tvs in the house you may just have a 6 way splittler in your basement so your cable modem is getting a shitty signal.

i never get these threads tho, its seems like common sense to call the ISP first. they will run a line test and all the signal tests and let you know if its a problem on their end or your end.
Click to expand...

We've already called the ISP though, so theres nothing wrong from what they've said. Otherwise i wouldnt have posted here...:rolleyes:

Also, we only have 2 Tvs in the house... but the entire house is wired for cable.

our setup goes like this.... we have a 2 way splitter and one cable goes to my parents bedroom and another goes to a splitter board that goes upto 6 outputs 2 of which are TVs and one of which is the cable modem. Should i try unplugging my parents' bedroom(which they dont use and plugging my modem into the splitter without the board?
 
you should set it up exactly as i said

main line into a 2 way split. off of the 2 way split you want the cable modem attached, then from the other output on the 2 way run that to the 6 way to power all the TVs.

the ISP should be able to tell you if you have signal problem.

but the ideal setup is just how i described.
 
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