New 5.5G Video iPod, now including Viruses!

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n64man120

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Well about a week ago I bought a brand new black video iPod from the Apple store here in Boston. Retail packaging, unopened, etc. Well I just went to double click on the iPod in My Computer for the first time, and NOD32 goes apeshit on me.

I started to get red flashing everywhere, notifying me of a virus, ravmon.exe, trying to access the system. Further research led me to an Apple thread here along with some information on the virus here .

Luckily it seems my trusty NOD32 caught it, and I removed all traces of the virus from the iPod's hard drive before it had a chance to do any harm.

I am incredibly shocked and a bit angry that Apple would let this slip through. Clearly it has been happening to people all over the US, as shown in the thread above. I figure I am one of the lucky ones who did not get infected at all, I can only imagine how many people are, from brand-spankin-new iPods.

What do you think I should do about it? I thought of calling them, but I fixed it on my own already, so the answer to "do you want a new iPod sir?" would be "no thanks". I'd call even to just let them know about it, but it seems to be a pretty active topic on their forums.

I'm just so shocked that they'd let something like this happen, to ship their ipods straight from the factory, with viruses included.
 
yep! just bought a 30gb ipod ("new brighter version") Firewall popped up asking if the virus 'RAVMONe.exe' can access the internet. :mad: How does this happen?
 
I thought this already happened once. How bad is their quality control that they can't see that something is being pushed to production that's not part of the compiled portions of their software?

I was thinking of getting a new iPod too.... maybe I'll wait a little while
 
my 80gb from best buy is clean, no virii on it at all.

I also have nod32, and it hasn't warned me about anything and I don't see anything close to that name on the iPod's drive. Maybe those people already had it on their computers or someone had returned the ipods they bought and had been infected?
 
Andrmgic said:
my 80gb from best buy is clean, no virii on it at all.

I also have nod32, and it hasn't warned me about anything and I don't see anything close to that name on the iPod's drive. Maybe those people already had it on their computers or someone had returned the ipods they bought and had been infected?
doubt it, there are alot of people that are having these problems.
 
I have a new 5.5G white 30GB. Not one problem so far, Love it. Havent had the firewall thing happen. I am running windows. The only problem I have encountered was my buddies 80GB's HDD stops spinning in the middle of media transfers like movies, like it's about to be dropped. Taking it to the apple store tomorrow.
 
I remember the same thing happening with Creative players a while ago. How do companies let things like this slip through?
 
What I'm curious about is how Microsoft can keep letting stuff like this slip through. You'd think that with their budget and talent (there are a lot of brilliant programmers working for Microsoft), they would've fixed the whole virus issue by now... ;)
 
Black Morty Rackham said:
What I'm curious about is how Microsoft can keep letting stuff like this slip through. You'd think that with their budget and talent (there are a lot of brilliant programmers working for Microsoft), they would've fixed the whole virus issue by now... ;)
Are you retarded? The only reason Windows is so "vulnerable" to viruses is because it is the most popular OS.

I guarantee you that if Linux or OSX had 94% of the home consumer market that they would be infected often, too. This has been discussed to death.
 
That isn't quite true either. I'm sure its popularity has *somthing* to do with the fact that nearly every virus is programmed for it. But without every application running with administrative priveleges, such as the case with Unix and OS X, it tends to make things MORE difficult for malware and other things of the sort to "infect" the system since the applications they are taking control of have no real priveleges of their own.

But I guess this is off topic so.....

iPods with viruses? I think they are few and far between and I deffinitly think somthing weird is happening there. I personally dont believe apple would let them leave the factory that way. Probably some crazy apple fanatics way of making a joke, putting PC viruses on like 100 iPods.
 
Black Morty Rackham said:
What I'm curious about is how Microsoft can keep letting stuff like this slip through. You'd think that with their budget and talent (there are a lot of brilliant programmers working for Microsoft), they would've fixed the whole virus issue by now... ;)
dont blame ms for your lack of control of your computer. the fault is yourself, the end-user. LAY OFF THE PORNOOOOOO,warez.cracks.......

believe it or not, it's true.... i seen it before
 
XLiveUSR said:
dont blame ms for your lack of control of your computer. the fault is yourself, the end-user. LAY OFF THE PORNOOOOOO,warez.cracks.......

believe it or not, it's true.... i seen it before
Lay off the iPods, you mean?
 
execF00F said:
iPods with viruses? I think they are few and far between and I deffinitly think somthing weird is happening there. I personally dont believe apple would let them leave the factory that way. Probably some crazy apple fanatics way of making a joke, putting PC viruses on like 100 iPods.

Well I for one know mine was 100% factory sealed, no indications inside or out that the packaging had ever been touched. This seems to be the case as well for others from all sorts of different places in the country.

It most certainly came on the iPod, not from my system. It's in the form of 3 files, an INF, DLL, and EXE. I had to show hidden folders and protected system files, in order for them to even be visible on the iPod's harddrive.

Shame Apple, shame.
 
Arcygenical said:
I have a new ipod video, and I have a mac.

Problem solved :).

Amen, brother!


Is it possible, even remotely, that the virus was on your machines prior to plugging in the iPod?
 
I just wanted to say that I also had the same issue in which the ipod came preloaded with the ravmone virus. I picked up a 30gig video ipod from the apple store this past week. I first noticed the extra files in the ipod root directory when I connected it to my system. Kaspersky was quite quick to quarantine. I'm certain it was not from a pre-existing infection on my system, as I am scanning daily with different antivirus and spyware programs. After restoring the ipod to factory state in itunes 7, there were no longer any traces of the virus. I'm just in disbelief that quality control could be so poor. It can't be that hard to keep viruses off...
 
Maybe a machine loading the software infected a batch? Is it possible there are false positives? NOD32 is pretty good about it, but it does happen from time to time.
 
If you browse the apple support forums, it would seem that it's not an isolated event. I'm assuming since all the ipods these days are made in China, someone there was probably just not getting paid enough...
 
I just got got an iPod on the 15th and mine has the virus. I guess I'm excited?

Can we sue??
 
daweinah said:
I just got got an iPod on the 15th and mine has the virus. I guess I'm excited?

Can we sue??

I wish lol. I wonder what could be done actually. I cleaned my iPod and am now virus free, but I feel like I deserve something in return, for paying $250 for a virus infected iPod.

For the number of people who seem to be stating they have the virus, I find it really hard to believe it's as small numbers infected as Apple claims.

I just spoke with someone from the Washington Post who's doing a story on the issue, for tomorrow's paper. Should be an interesting read.
 
First off Apple's response is garbage. Mad at Windows not being hardy against viruses? I hope MS has a virus installed on a Mac version of their Zune player and then they can say "Oh gee we really blame Apple for making such a garbage OS that can't find a virus"

This is typical of Apple when an issue emerges. First blame the consumers. Then blame someone else. Then say too bad and ignore the issue. People complained how easily their iPods got scratched Apple says go buy the case that manufacturers couldn't make in time for the launch of the product because we wouldn't let them know the size of the unit. And then say yes there was an issue but they don't care and people can go and get a new iPod later if they really want but Apple won't pay for it.

For the MacbookPro they said "There is no issue with high pitched whines and overheating" then they said "Oh yes there was a small issue with it so small it seems to have affected almost all the people who bought one" then they did little to help those people.

Next thing you know their computers are going to burst into flames and then apple will blame th power companies for producing too much power and then blame the consumer for plugging in the computer in the first place. And somewhere along the way they will blame MS for it to be fair.

I think Im gonna buy a Zune.....
 
not trying to start rumors but could it be possible to have another WGAV type of situation. like MS with pirated XPs, could apple be trying to see who's pirating music... :eek:

just a thought
 
stabilep said:
First off Apple's response is garbage. Mad at Windows not being hardy against viruses? I hope MS has a virus installed on a Mac version of their Zune player and then they can say "Oh gee we really blame Apple for making such a garbage OS that can't find a virus"
wtf? This whole issue has arisen because of a problem with Windows.

Apparently, Windows allows arbitrary code to run just because you access the volume on which said code is contained. This is, in laymen's terms, a HUGE FUCKING GAPING HOLE in terms of security.

You connect the iPod to your machine. You want to know what a real operating system does now, after it's been mounted? Nothing! It sure as shit doesn't run a Python script just sitting there. So suppose you access the iPod. Now what? Still nothing. Apparently, Microsoft things this kind of behaviour is for pussies, and runs it without user intervention. Good job, Microsoft! :rolleyes:
 
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