Need Help Locating Problem

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basher

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Posted this in the ATI forums, but hopefully, nvidia guys might have some ideas.

I don't know if it is a problem with heat somewhere (video card, north bridge) or anything else.

the problem is, when playing COD4 after about 20 mins the game locks up and the sound stutters. No artifacts or anything like that. Locks up the computer and the only way to fix it is to restart computer.

what's hard is, there isn't a log made (or at least i can't find it) of what caused the crash.

i thought it might have been the temps so when i used ati tool, i made the fan run at 100% to keep the temps low (despite the roar of the fan). this will keep the temps between 60-78*c while playing, i minimize every so often to check.

nothing else i do causes the crash so far.

and that i can recall, i have played it for a couple of hours in single player mode and i don't think it has happened but only in multiplayer online.

what i have:
2.4 C2D e6600
2gb corsair ddr 800
512mb x1900xtx
965p-ds3 rev 1 bios f7
600 ocz psu

i have not overclocked anything, cpu or even graphics card.

i have recently (3 days ago) reformatted and reinstalled xp pro with all updates, the latest ati drivers, no ccc, just the video driver. and lastest chipset from intel.

i don't know what to check next or try? this is driving me crazy. when i played COD 2, i could play for hours with no problems at all.

the settings on COD4 are all default settings, except i changed the resolution to 1024x768, on COD2 i play at screens native 1680x1050
 
No indication within your post, but have you checked the applogs and syslogs within Microsoft's event viewer?
 
Interesting. I've not been following any threads on COD4 of it's potential technical issues. Note that you will hardly ever get an error log entry of any type when the system locks in the way that you are describing. If you get a reboot, a BSOD, a STOP_ERROR, or anything like that, usually the computer has entered such a volatile state that it cannot read/write to disk or memory properly, thus no log of the error, or what caused it.

I would try going to 1 stick of RAM. try each module by itself, in every slot. when stick #1 and all slots are exhausted, try stick #2 in all slots. Double check your temperatures on all components, and voltages. Reseat your HSF on CPU. Also get a PSU tester and test out the rails. You can also try flashing your board to the newest BIOS, or check for a game patch. Again, I'm not aware of COD4 technical issues. Perhaps others are having the same issues as you on a similar setup. Maybe check General Gaming section to see if anyone else has posted.
 
ok, tried some other things, tried running COD4 at "optimal settings" and it picked 800x600???? it ran it without crashing but man it looks like crap.

also, i'm starting to get a crash on COD2 now

from the event viewer after cod2 crashed and sent the error report

this is what happened on COD2:

Faulting application cod2mp_s.exe, version 0.0.0.0, faulting module gfx_d3d_mp_x86_s.dll, version 0.0.0.0, fault address 0x0001ea67.

Fault bucket 287530757.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

tried searches and found no results.

again i have no problems with anything other than games. up until a week and a half ago i have been able to play with no problems at all (before COD4). was even playing bioshock on high settings with no problem at all.

this is the last thing in the event log

The description for Event ID ( 0 ) in Source ( ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 6.
 
I'm guessing you have an ATI card? This from another forum, regardin ati driver message crashes for COD2, looks like it could be driver/XFire related:

Important for owners of a ATI Graphics Cards CoD2 Minimize Crash gfx_d3d_mp_x86_s.dll

Crash Details:
Code:
<?xml version="1.0" encoding="utf-8" ?>

<ExceptionReport Version="4">
<Application Build="25432" Command="&quot;C:\Program Files\Activision\Call of Duty 2\cod2mp_s.exe&quot; "/>
<OperatingSystem Type="2"><Version Major="5" Minor="1" Build="2600"/></OperatingSystem>
<Exception Code="C0000005" Address="0CB9EFEC"><Module Section="0001" Offset="0005DFEC" FileName="C:\Program Files\Activision\Call of Duty 2\gfx_d3d_mp_x86_s.dll"/></Exception>
<Registers EAX="00000003" EBX="0C840000" ECX="0000000C" EDX="12CD110E" ESI="00095700" EDI="0002D087" CS="001B" EIP="0CB9EFEC" SS="0023" ESP="0D52FF08" EBP="0D52FF1C" DS="0023" ES="0023" FS="003B" GS="0000" Flags="00090202"/>
<BackTrace>
<Frame ProgramCounter="0CB9EFEC" StackAddress="0D52FF08" FrameAddress="0D52FF1C">
<Module Section="0001" Offset="0005DFEC" FileName="C:\Program Files\Activision\Call of Duty 2\gfx_d3d_mp_x86_s.dll"/>
<StackHexDump From="0D52FF08" To="0D52FF1C">00 57 09 00 87 d0 02 00 87 d0 02 00 00 57 09 00 00 00 00 00</StackHexDump>
</Frame>
<Frame ProgramCounter="0CB78BAE" StackAddress="0D52FF08" FrameAddress="0000000C">
<Module Section="0001" Offset="00037BAE" FileName="C:\Program Files\Activision\Call of Duty 2\gfx_d3d_mp_x86_s.dll"/>
</Frame>
</BackTrace>
</ExceptionReport>



Here the error report with version 1.72 and it doest look good, This tells me the problem will be ATI Graphics Cards so i want to make a note.

Can EVERYBODY That got this error with CoD2 please put his brand of Graphics Card with his post because i am going to send an email to ATI if i got enough information.

More information:
http://www.xfire.com/xf/modules.php?name=Forums&file=viewtopic&t=116158

Thanks

Cards/Drivers with the problem.
Radeon X1950 Pro PCI-E 512
Radeon Mobility x300

EDIT: Waiting for a reply of ATI Customer Care i will post ther reply on this forum.
Click to expand...

Google search turned up all of this:
gfxerrors.jpg
 
basher said:
i thought it might have been the temps so when i used ati tool, i made the fan run at 100% to keep the temps low (despite the roar of the fan). this will keep the temps between 60-78*c while playing, i minimize every so often to check.
Click to expand...

You didnt mention if this helped or not, only that you tried it.
Its easy for us to assume that it didnt help but I'd like to be clear.

Can you try another graphics card or another PSU?
 
no it didn't help, ati tool.

no other psu or video card to try.

i am starting to look to go back to nvidia, this is my first ati (2nd hand but has been working for over a year with no problems)
 
i minimize every so often to check.
Click to expand...

many people cited (in the google results) that the DLL crashes are due to alt+tabbing out of the game to desktop, or using the windows key accidentally. you may have just found your problem.
 
it crashed a few times when doing the alt-tab but that crash had different results than the crash i'm experiencing now. the alt-tab crash very rarley happened. these crashes are happening while playing and not even hitting the alt-tab at all.

sorry for the confusion, just don't want this to get mixed up with a different problem with the alt-tab. many a times i could do the alt-tab with no issues at all, and if it was to have a problem, what i experienced was when going back into the game, it would crash while trying to display the games image.

this crash is just while playing the game, it just stops.
 
atil tool had the x1900xtx at 648 core 774 memory and i down clocked it to 634 and 764 with same results. i did down clock it to 550/600 and played COD2 with no problems so far
 
sabregen said:
Interesting. I've not been following any threads on COD4 of it's potential technical issues. Note that you will hardly ever get an error log entry of any type when the system locks in the way that you are describing. If you get a reboot, a BSOD, a STOP_ERROR, or anything like that, usually the computer has entered such a volatile state that it cannot read/write to disk or memory properly, thus no log of the error, or what caused it.

I would try going to 1 stick of RAM. try each module by itself, in every slot. when stick #1 and all slots are exhausted, try stick #2 in all slots. Double check your temperatures on all components, and voltages. Reseat your HSF on CPU. Also get a PSU tester and test out the rails. You can also try flashing your board to the newest BIOS, or check for a game patch. Again, I'm not aware of COD4 technical issues. Perhaps others are having the same issues as you on a similar setup. Maybe check General Gaming section to see if anyone else has posted.
Click to expand...


well i don't know if it would have any impact or not but i ran memtest86 for over 11 hours @ 23 passes with no errors at all
 
You didn't really give a good idea of how long you've had this hardware, and how long it's worked fine for, if at all. Did you add anything recently?
 
i have had this setup for maybe a year and a half? the only thing that might have been added was software related. i did notice a small problem of system lock up shortly after a software install and then uninstalled different software, until stable. when i knew cod4 was coming out, i wanted to start with a clean slate so having everything backed up, pictyures ect, no software backed up, and reformatted because if there was something in the reg i forgot, the format would take care of that.

after the format, i installed xp pro, updates, newest chipset drivers, newest video drivers and cod4. no backup stuff put back in at this time. the system hang up were not taking place since the uninstall before format, but now, after format the hang up is from playing games online.

i wonder if i can uninstall the newest chipset drivers and video drivers and go back to the old ones?
 
ok, uninstalled newest ati drivers and CCC and went back from 7.10 to 6.25 and still had crashing. i quit loading ati tool for fan speed and have been playing for about 30-45 mins with no problems so far.

i wonder if something was jacked up with ati tool? the only bad thing is card gets about 80* under load now because fan won't spin up other than what ati ccc will allow.
 
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