We don't really advertise it, but if you're going to sell to businesses that can't afford to be down for two days, you have to support them in a way that caters to that need. In some rare cases, we can work out arrangements for same day parts replacements, though it's far easier to work within a 24-hour time frame. For businesses within a 50 mile radius of our Seattle area office...well, one of us will respond personally, part in hand, in most cases.
Good to know.