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my MAINGEAR experience

Joined
Oct 27, 2006
Messages
16
Hello everyone!!

This is my first post here at Hardforum. I actually found the site by reading reviews that I found on www.Maingear.com .

Since, I started coming to hardforum as a guest, I have been reading many reviews and experiences that people have posted about all of the places they have bought a computer from. So I figured I would share my own experience of purchasing a computer with the hardforum community.

I want to tell you all about my maingear story. In 2003 I was yet again searching to buy another computer. In the prior two years I have had to purchase two different computers and to my expense both sucked. I first went with a gateway back in 2001 which was the summer of me going into my first year of college. I didn’t know computers and because of that I went with gateway. They are horrible! The computer, which crapped out about 6 months into me having it, was nothing but problems. Customer service sucked and they never fixed my PC no matter how many times I brought it to them. I then purchased a dell. The dell lasted me a little longer and was cheaper then the gateway I had bought, about a year prior to that. However, the dell began to act up and was incredibly slow. I could not stand for the life of me to call customer service and get someone that read off of a screen these steps even the stupidest computer illiterate people could do on their own. Never mind the fact that I could never understand a damn word these people half way across the world were saying to me. When I realized that I needed to finally get a new computer I said screw this. Let me spend a bit more money, cause hey, you get what you pay for right? So I started shopping around. I was going to settle for a Sony, but a friend of mine said look into a boutique place. I had no idea what that was. He helped me locate a few different websites like alienware and voodoo, and I started to price compare. I had no idea what half the components were to computers so I was a good person to sucker into anything. While I was doing my research on what computer I should go for, I came across a review ,in I believe it was CPU magazine. It was of this company I never heard of called MAINGEAR. I read the review and was impressed with that the magazine had to say. So, I sought out to find their website and began to price compare them also. The next step I took was I called each company to see who would help me configure a computer while giving me the best for my buck. When I called alienware I felt like they were just trying to rush an order and automatically assumed I was going to purchase one from them. It was a little disheartening. I then did the same to each and every company on my list. When I got to maingear, I only had to call once and immediately got a “Professional” on the phone. I told them the same story as I did to ever other company. However, Maingear did something all the other companies did not do. They asked if I had a working computer, and told me to visit their website. The “Professional” salesman I had on the phone then proceeded to bring me to the configuration page. He explained to me each and every part for a computer as we went down the list. He explained how each would compare with other parts and what would work the best together. This salesman also would tell me that I didn’t really need this part because all it does is cost more money and wouldn’t do me any good with the reasons I needed my computer for. I was really impressed by the time and consideration that maingear gave me. I was also impressed that after all of that maingear gave me a better price then almost half the other companies. I told my parents and my friend about this decision explained to them each companies prices and my whole experience. Well needless to say, I went with maingear.

That was three years ago. I still have my Maingear and I still have not had a problem with it. I have upgraded my ram and put a bigger hard drive in but problems I have had none. I am so impressed with this, that I only recommend Maingear and recently had my parents buy one too. I’m still in school and finishing my last year up. I don’t want to get rid of my maingear when I graduate but I do want to treat myself to the best product I believe I have ever bought. I want to give the maingear computer I have now to my little brother who will be going to college this coming may, in order for me to move up to one of the stellar looking F-131’s I have seen recently on the maingear website.

If you are intrested in seeing pics of my Maingear computer, check it out here Maingear computer pics


I hope my experience is worth reading and if so Thanks for reading.
 
Good story you got there...

Customer support is very important in this kind of business, as is respect.
 
Well thats really nice to hear. But I've already been persuaded by all of HardOCPs reviews on MainGear... I'm going MainGear. They really do a great job time after time on creating the best and they sure do hold their spot well!

Much love MainGear.
And those new F-131 look sweet I can't wait to buy that!
 
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