![[H]ard|Forum](/styles/hardforum/xenforo/logo_dark.png){kind=logo}
The modem on my gf's laptop stopped working and I was unable to fix it. The modem itself is just a 56k modem that came with the laptop.
When I go to phone and modem options in control panel it doesn't detect any modem installed on the computer. When I choose for it to find a 56k modem from the list, it doesn't detect any such devices.
When I open device manager it doesn't list a single piece of hardware installed for some reason, so I can't see which modem is installed so I can find drivers or whatever else I may need to do.
The computer is running XP Home.
She hasn't been able to find the discs that came with the computer so far, and the computer is still under warranty from Best Buy but there are 20 computers ahead of hers and they'd need it until next Friday, but with school starting again on Monday that's not an option.
What can I try? Thanks for any help.
When I go to phone and modem options in control panel it doesn't detect any modem installed on the computer. When I choose for it to find a 56k modem from the list, it doesn't detect any such devices.
When I open device manager it doesn't list a single piece of hardware installed for some reason, so I can't see which modem is installed so I can find drivers or whatever else I may need to do.
The computer is running XP Home.
She hasn't been able to find the discs that came with the computer so far, and the computer is still under warranty from Best Buy but there are 20 computers ahead of hers and they'd need it until next Friday, but with school starting again on Monday that's not an option.
What can I try? Thanks for any help.