Microsoft Word freezing

[blankwire]

My mother's computer recently started freezing whenever she used Word to open a folder of her documents (she has had to use explorer to open them).

I've scanned her computer for spyware and viruses and reinstalled Office. I tried removing any antivirus and firewall programs she had installed (never bothers to update or use them anyway), and other applications that might cause a problem. Any ideas here?

 

[Palooka]

Isn't this a side-effect of that recent Microsoft update? If you have autoupdates enabled on that machine, try uninstalling the latest one.

Maybe I'm wrong though. I dunno.